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Dissatified Costumer

Mantua, US
Registration date: Jul 02, 2015
0 helpful votes

Dissatified Costumer’s comments

Jul 02, 2015
11:18 am EDT
We have had the repairman out here three times in three years for three different problems. Our icemaker stopped making ice about a year ago. When I live chatted with company representative, she too said there are no documented problems with the French door model number MFI2665XEB5. Actually you cannot find that model, it states it does not exist, the rep gave me a new model number. Perhaps they have had numerous complaints but you cannot find them since they change the model number. I feel three separate issues is many for two years. The rep, Kristin S. stated parts need to be replaced over time. I agree with her but three times in two years seems excessive. She was no help but I must say they train their representatives well because she did not budge. Needless to say this will be the last Maytag (Whirlpool) product I purchase since they obviously do not stand behind there products.