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GG1313

US
Registration date: Aug 28, 2014
0 helpful votes

GG1313’s comments

After
moving to rural Arkansas, and outside the city limits, we found that
the only apparent option for internet service was through Ritter
Communications. It has been a consistently horrible and frustrating
experience. Upon communicating with neighbors, it seems we all have
the same poor service although we pay the same prices as those who
live within the city limits. It's noteworthy that we live in the home
town of Ritter companies – Only outside the city limits. After some
research, we learned that it's simply too costly for the company to
provide the infrastructure necessary to maintain the same level of
service as those within the city limits. If this company is willing
to be so callous to it's own hometown customers, I have to infer that
it will do the same to others in the same situation as us. I am
writing this as a cautionary tale to anyone considering using Ritter
Communications or its affiliate businesses.