The same thing happened to me in 2003! Thank goodness, a local florist saved my wedding but I had to pay big bucks to do it. Laura was a doll on the phone but there was -0- action in terms of flowers (never arrived!) and refund (VISA came through though).
I wanted to file with BBB of Canada but the process was arduous, I was too busy.
You get what you pay for! Don't be a budget bride.
