Gotta agree with everyone here. 2 weeks ago The UPS Store [corporate] released a 50% of ANY service coupon. I have a framed pic that needed to be shipped to a friend, app. 30X24X3. I took it to my local UPS Store and the clerk wrapped it in bubble wrapped and dropped it into a 39X33X8 box of packing peanuts. I gave him my 50% coupon and he said he accepted it. WITH the 50% discount, to do nothing more than package the picture, he charged me $28.83. I called another local UPS Store afterwards and the clerk told me it would be around $15 to package it up - without the coupon.
When I called The UPS Store National Customer Service I got a "Jason" attitudinal drama queen that initially didn't want to give me his name. They don't answer their CS calls with who they are - that's a red flag right there. I politely gave him the facts and Jason quickly interrupted me to tell me that $60 to package it up is "very reasonable". When I laughed and said he was out of his mind, he hackled up and the hissy started about how they are all independently owned, they set their own prices and corporate takes NO responsibility for what they do.
They're all crooks, they offer no service or guarantee and they don't care about anything except how much moeny they can steal from you. I've never been a UPS fan, always thought their shipping costs were way too high. Now I have another reason to never use them and make sure that I spread the word, too. Awful, awful & crooked. A winning combination!
