I am a tenant at Valley Village Senior Apartments and, as such would dissuade anyone, particularly a senior citizen, from renting through Western Property National Property Management. They blatantly engage in "bait and switch" tactics, i.e. advertising low cost housing for seniors; will even give you a verbal promise and contract that the "low cost unit" advertised is yours; then, upon your arrival to take possesion of the apartment you had negotiated for- OOOPS! it's no longer available but they'll be happy to shove you into another for $200+ more. I negotiated the rental of a low cost unit ($731 advertised), sight-unseen, strictly based upon their advertising and a 2 1/2 month negotiation with their leasing agent. I was living at the time In Northern California and needed to return to Los Angeles. So based upon their advertising and exhaustive long distance telephone negotiations, I moved my entire life to VVSA in Valley Village, CA. My furniture delivery truck was literally idling at their loading dock when they shoved a 33 page leasing document in front of me, giving me not a minute to review the lease agreement; then misleading me into signing my life away for a much more expensive apartment! An apartment, by the way, that I was Never given an opportunity to preview in advance of the lease signing. Because of the "bait and switch" and the bum's rush I was given, I have been trapped in a lease I cannot afford in a dingy, gloomy, tiny apartment I cant stand. Their tactics are not only disreputable but criminal. I am currently in the process of registering complaints with the various government agencies and entities that grant them their tax credit status for providing low cost apartments for seniors. They are total scam artists and renting from any of their properties should be avoided at all costs, Their on-site Management is useless; their response to maintenance requests and the quality of repairs is far below acceptable standards. For seniors this is possibly the worst place to rent. Their care and attention to their tenant's needs is abysmal - frightening, in fact, given their tenant population. If you die under their roof - HOORAY! - Another vacancy/Another commission/Up goes the rent! WNPM by their use of smarmy, criminal tactics in all phases of their management is living proof that evil does exists! Top to bottom, and embedded in their corporate culture is absolute greed & a total disregard for the special needs of the senior population they pretend to serve. Be aware, these low-life crooks get enormous tax credits for their "Low cost housing" - tax credits you and I pay for! Avoid them and, better yet, report them.
