They have the worst customer service. They messed up my business cards then told me the mistakes were within reason. I sent them pictures of a good card (which they printed for me previously) and a bad card side-by-side for comparison and showed them in detail how they skewed and enlarged the image. They told me not to show them any proof.
I was also told to take a better look at their website which states that ONLY IF you're a brand new customer ordering for the first time do you have a 100% guarantee. There's no guarantee for any of your subsequent orders. Think about that!
They also skewed and enlarged the image of my business cards then cut them wrong, messing up my logo. They also told me it's my fault and they have the right to mess up within 1/16 of an inch. I took photos of a good card (which they printed for me previously) and a bad one side-by-side to show them proof but they told me not to show them any proof! It's ridiculous!
I placed 5 orders in the past month but will never buy from them again!
I placed 5 orders with them this past month. The last order they skewed and enlarged the image of my business cards then cut them wrong, messing up my logo. They also told me it's my fault and they have the right to mess up within 1/16 of an inch--they were skewed and enlarged and cut more than 1/16 of an inch! I took photos of a good card (which they printed for me previously) and a bad one side-by-side to show them proof but they told me not to show them any proof! It's ridiculous!
I placed 5 orders in the past month but will never buy from them again!
I placed 5 orders with them this past month. The last order they skewed and enlarged the image of my business cards then cut them wrong, messing up my logo. They also told me it's my fault and they have the right to mess up within 1/16 of an inch--they were skewed and enlarged and cut more than 1/16 of an inch! I took photos of a good card (which they printed for me previously) and a bad one side-by-side to show them proof but they told me not to show them any proof! It's ridiculous!
I placed 5 orders in the past month but will never buy from them again!
I placed 5 orders with them this past month. The last order they skewed and enlarged the image of my business cards then cut them wrong, messing up my logo. They also told me it's my fault and they have the right to mess up within 1/16 of an inch--they were skewed and enlarged and cut more than 1/16 of an inch! I took photos of a good card (which they printed for me previously) and a bad one side-by-side to show them proof but they told me not to show them any proof! It's ridiculous!
I placed 5 orders in the past month but will never buy from them again!
