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CrankyFranky

Wagga Wagga, AU
Registration date: Jun 20, 2013
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CrankyFranky’s comments

Jun 20, 2013
8:41 pm EDT
just got ripped off by Acer - spent 4 hours checking a match on the Acer Cashback website, went to the store, typed in the SNID to the Acer Cashback website - it dumped a page of garbage HTML so I figured it had crashed.

After buying the laptop and spending 5 days ringing and trying the website and continuing to get this garbage HTML and reporting it to their 'Helpdesk' to no response, I finally spoke to a girl at Acer who said 'that means no cashback' - WTF!?! - so beware - the garbage HTML code is Acer's way of telling you there's no cashback.

When I complained that this was misleading, the girl's cool tone and sticking to message indicated to me that she had heard this complaint a hundred times before, and this was Acer's deliberate deception by failing to provide a meaningful 'no cashback' message, just a page of garbage HTML code.

Only now I read of hundreds of complaints about Acer's cashback scam - too late for me, but not too late for you.

Acer - avoid - this is one unethical company !