I have Pro Pak using gateway 27 and while my service is up most of the time (except for 4 or 5 times during the day when it gets disconnected and takes about a minute to reconnect), I have other problems. Most of the time, I get major DNS lag, it usually takes 10-30 seconds to resolve a url and sometimes they just time out, my connection will go down for hours during rain and storms, and the usage meter seems to be incorrect. As far as the DNS lag, this has been tested by systems hooked directly up to the modem, and the OpenBSD, Linux, and Windows 2k Pro systems hooked up to the router, so this isn't just a problem with a computer or a router. To test the usage meter, I put a computer between the router and the modem to measure the traffic, then did my usual browsing for the day, downloaded some nerdcore, installed some stuff on my laptop, and checked the usage again. The computer showed 53MB had been sent to the modem and 416MB had been received from the modem, meaning there should have been an increase of 53MB in the upload and 416MB in the download since I checked it when I hooked up the system between the router and the modem. Instead, I saw an increase of 82MB in upload and 529MB in download.