We have had WildBlue internet service for 10 days and it has been down for 10 days. It has been out a minimum of 3 hours every night (7-10pm CST) because of over congestion of the gateway 124 out of Laredo, TX. Some days it is out 5-6 hours. It is unreliable and their customer service is horrible. We have called every night to complain and the response we are getting is that it is not guaranteed to be uninterrupted service. Okay, but I, like everyone else, would love to get online in the evening when I get off work. I work from 6am to 6:30 pm M-F and by the time I get home and try to use the internet, it has been out EVERY DAY. It doesn't come back up until well after I am asleep at night. I am getting zero use out of this $50 a month crap!
The company stinks, the service stinks and what they call Customer Service is laughable!
