I'm not sure about NonnieMouse's experience, but I just wanted to follow up to "Chris Peterson"'s (of ASF International) comment--ASF International continued to refuse to take action on my account, and finally I got in touch with my Gym--just to let them know what was going once, since I had been having a wonderful experience with the gym itself--and the manager quickly took charge of the situation and was able to "manually" cancel my account. Again, to reiterate, ASF International itself had nothing to do with the final resolution to this issue--don't be fooled.