We purchased the queen super with all the bells and whistles. Whenever we used the head raising control, the gears all broke... and had to be replaced. This happened two times Now they want to charge me. I have yet to get to sleep in the 6 year old bed with the head raised because it broke every time I tried to raise it. We do, however love the rest of the features so we bought another one for a guest bedroom and now have a new problem. We have to unplug the bed that is not being adjusted because if one remote is changing the sleep number setting both beds start changing... I'm tired of trying to get a response from these people. So my advice is... if and when it works, it's a great bed (5 stars). If you are handy and can fix it yourself get one.. the reliability of this bed is substandard and the customer service is worse.
I purchased 4 Birmans from this breeder over a short span of time, the starting in 2000, then 2001, 2002 and 2003 respectively, . Two were for my daughter's family and two for mine. They have all died from blood clots except one. The first was 4, the second 7 and the third 11. The third one will have to be euthanized tomorrow, she is paralyzed, but the offices are closed for the holiday so I get to keep her one more day. Thank goodness she isn't in any pain. What they have in common is the father. I received nothing from this breeder in refunds or vet bills or even condolences. Just do your research before buying from Bojocat.
I am happy for those of you who still have your Birmans and hope they remain healthy
Well, I'm back to say my 4th Birman passed away two weeks ago. This breeder should be held accountable. I'm so happy for those of you who didn't receive defective kittens. (update to Marcie posting above)
