I am being screwed by them too.. They took my $601 deposit and told me 2-4 weeks. I never got an email or receipt of any kind. When I called about the 4 week deadline- I was told they are behind and will not come for another 3-4 weeks.. Since I will not be around- I asked him to cancel it and refund me because I will be away those months.. The rep agreed and promised me he would refund me and email me the receipt this time. A week later No Refund and No email.. so I call back and get a NASTY Lady who told me the person who does refunds is so busy and can not talk to me now, and I have to leave a message..
So I left the message and immediately called my credit card company to setup a charge-back... I guess we will see if this works out..
Think twice about going to carport.com