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Prestige Portraitsprestige packages & products

1
S Sep 27, 2019

The photo packages you offer clearly are intended to maximize your profits & are not designed to be consumer friendly or of good value. All 8 packages you offer for my son's graduation from Conestoga High School in PA include at least one or more 8"x10" photos. I know I am not alone in saying that this size is too large for a single headshot & quite unappealing. What a waste!

Yes, I do know you can order individual photos, but at a significantly higher price. And if this wasn't bad enough, most of your packages also include a non-standard size; 4"x5" instead of 4"x6". Which I am sure you are aware, would require custom framing!

You really have your customers over a barrel on this one. Which I feel is a very unpleasant way to do business.

I know nothing can be done to change things for our graduating class of 2020, but I certainly hope whoever is reading my comments will forward them to the appropriate corporate departments (sales, marketing, etc).

A very dissatisfied customer.

Sari S. Shanken

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