The project started in August 2025. Powur had a subcontractor remove old solar panels to replace them with newer ones and add more solar panels to my system with the addition of Tesla battery packs. The removal of the old panels was completed in a couple of days. Contactors left supplies in my driveway for a couple of months until I complained enough for them to come pick up thier left over supplies. From August till around November, nothing happened, complete silence, or I get, we are waiting on this or that. During this time, I am paying full electric bills. The installation of the additional panels and battery pack was a complete mess. Stucco damage to my exterior walls, poor anchoring of conduit to walls, touch-up paint splattered on the ground and on equipment, and trash and debris left at home. Nothing till December, and SCE goes to connect the meter adapter to my electrical panel. NOGO, after all this hassel the socket meter is not compatible. Powur states they had no way of knowing that, and based on the age of my home, they assumed it would work!. This sounds like complete garbage. SCE can come out to check what meter I have, or there have to be other ways to check this before work starts. Anyway, fast forward to today, 3/19/2026, going on 8 months since the start of this rollercoaster, I still do not have solar-generated power. They had to upgrade my electrical panel to work with the adapter. During this time, little to no communication from Powur, Flaky third-party contractors came to do work late or had to reschedule for Powur. They leave trash and rush jobs. I have had to make three payments on my solar loan and continue since Aug, 2025 to pay full electric bills. $400-500 a month. All while my new system sits dormant on my walls and roof. I have had solar installed on my home from another company, which was a pleasure to do business with, so I have experience and expectations with contractors. This company seriously needs to rethink the way they install solar. A scary and sad thing is, I don't think they will be around very much longer, like the rest of the solar companies going out of business. My advise stay away from Powur, it's not worth the hassle, quality of work, and professionalism you expect.
Claimed loss: $2,500 in additional electrical costs due to the original solar being shut off and not producing energy for going on 8 months
Desired outcome: Finish the installation quickly.
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