Portrait Innovations reviews & complaints 2
View all 172 complaintsPortrait Innovations - family christmas photo shoot
My family and I made an appointment for 5:20 pm 12/15/19. We arrived on time only to be placed on an overbooked waiting list. This was the worst experience I've ever had. There were children crying and restless. The waiting area was over crowded and clients sitting on the floors. We didn't even get started with our session until 8:45 pm. Finally finished the pictures then the staff proceeds to tell us they cannot print out out pictures because the machine was down. š” I will contact corporate offices for compensation for the inconvenience. I don't recommend using this company's services to anyone.
Naomi F.
Portrait Innovations - portraits
So thoroughly disappointed... what's the point in making an appointment if you have to wait. There should be a separate photographer for appointments vs walk-ins. I had an 11:25 appointment only to show up and have 5 families ahead of me... the studio opened at 9 am.. how could this happen? This is not an isolated incident as i have had to wait several times because of scheduling issues. The staff is not considerate of time the customer is spending to make photos happen. If my appt is a certain time, i should have been accommodated at that time.
Latest Portrait Innovations Reviews
Gift certificate bought and paid for 16 x 20 canvas and it was never available to pick up, now closed. pictures photography portraitsElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!