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Portrait Innovations

Portrait Innovations review: bought and paid for 16 x 20 canvas and it was never available to pick up, now closed.

L
Author of the review
7:00 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Photo has never been provided but was paid for on November 17, 2019. Was told it would be ready in 7 days. Tried a number of times and was told it wasn't ready then today, January 8, 2020 all of a sudden all locations appear to be closed. Have driven over and store appears vacated! These are of my baby who was pre mature and cannot be replaced! Site says must pick up within 45 days, but they advised photo was not ready! I cannot believe a business such as this would take advantage of someone with these precious moments and memories!

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  2. Portrait Innovations phone numbers
    Click up if you have successfully reached Portrait Innovations by calling +1 (704) 852-3900 phone number 0 0 users reported that they have successfully reached Portrait Innovations by calling +1 (704) 852-3900 phone number Click down if you have unsuccessfully reached Portrait Innovations by calling +1 (704) 852-3900 phone number 0 0 users reported that they have UNsuccessfully reached Portrait Innovations by calling +1 (704) 852-3900 phone number
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  4. Portrait Innovations address
    2016 Ayrsley Town Blvd, Ste 200, Charlotte, Maryland, 28273-4198, United States
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    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
Portrait Innovations Category
Portrait Innovations is ranked 37 among 43 companies in the Photo Services category