PODSdamage to property

J
This review was posted by
a verified customer
Verified customer

In Jan. 08 while delivering PODS units to my new home, the delivery truck broke through my septic tank lid. The damage amounted to $815.00. This was caused by negligence on the drivers part. The septic tank was visible and should have been checked before driving over. In addition no spotter was employed. A spotter is required. The franchise owner from Savannah offered to pay half. I rejected this offer and feel they should pay the full bill. Recommend you do not use PODS as the national company will not support their customers. By the way it took almost 2 months to get a final offer out of the company.

Responses

  • Cc
    cc Mar 11, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Who would have been in the best position to know there was a septic tank there, the owner of the property or a driver for a company who has never been there before? Grow up!

    0 Votes
  • Ro
    Ross May 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    HMM, on this site it is obvious that a reputable large moving and storage company would be better for all to use, like Allied Van Lines? quit being so cheap and look around.

    0 Votes
  • Co
    Consu71 Mar 24, 2009
    This comment was posted by
    a verified customer
    Verified customer

    March 24, 2009

    www.complaintsboard.com


    Jack Mullins ([protected])


    To whom it may concern:

    It was agreed that the total reimbursement for the septic tank repairs would be in the amount of $815.00. At that time Mr. Mullins account reflected a past due balance in the amount of $585.06, therefore, PODS Enterprises, Inc credited this amount to the account and the remainder in the amount of $229.92 was sent to Mr. Mullins in the payment form of a check. Mr. Mullins account reflects a zero balance and reimbursement for damage as agreed has been satisfied in full. As per response posted by Mr. Mullins on 4/2/08 this matter has been resolved.

    Thank you

    [protected]@pods.com

    [protected] ext. 6303

    PODS Enterprises, Inc.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions