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In Jan. 08 while delivering PODS units to my new home, the delivery truck broke through my septic tank lid. The damage amounted to $815.00. This was caused by negligence on the drivers part. The septic tank was visible and should have been checked before driving over. In addition no spotter was employed. A spotter is required. The franchise owner from Savannah offered to pay half. I rejected this offer and feel they should pay the full bill. Recommend you do not use PODS as the national company will not support their customers. By the way it took almost 2 months to get a final offer out of the company.
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Who would have been in the best position to know there was a septic tank there, the owner of the property or a driver for a company who has never been there before? Grow up!
HMM, on this site it is obvious that a reputable large moving and storage company would be better for all to use, like Allied Van Lines? quit being so cheap and look around.
March 24, 2009
www.complaintsboard.com
Jack Mullins ([protected])
To whom it may concern:
It was agreed that the total reimbursement for the septic tank repairs would be in the amount of $815.00. At that time Mr. Mullins account reflected a past due balance in the amount of $585.06, therefore, PODS Enterprises, Inc credited this amount to the account and the remainder in the amount of $229.92 was sent to Mr. Mullins in the payment form of a check. Mr. Mullins account reflects a zero balance and reimbursement for damage as agreed has been satisfied in full. As per response posted by Mr. Mullins on 4/2/08 this matter has been resolved.
Thank you
consumerresolution@pods.com
[protected] ext. 6303
PODS Enterprises, Inc.