I noticed a charge on my account as the following
Here is a copy of my account to prove you withdrew the funds.
Netspend Debit Card Account
LINDA BAXTER
Account No.: [protected]
Card Account
Card AccountShow
Available Balance*: $496.03
06/25/2010 Debit: Balance Inquiry - Customer Support EditEdit the category this transaction is assigned to. Agent Balance Inquiry -$0.50 $496.03
06/25/2010 PAYMENT/DEBIT TO PLATINUM SERVICE EditEdit the category this transaction is assigned to. ACH Debit -$99.95 $496.53
I called this company on their 800 number of 800.765.1454. A representative answered and told me it was National Platinum Services not their company. I look up the National Platinum Servicea and found very little information. I sent an email to this company and filed complaints with the State Attorney General of North Carolina and the Better Business Bureau in North Carolina. I also sent a regestired letter to this company because their weas no telephone.
I did a little more investigation and found the person at Platinum Services Lied to me it was their company. I have since fiiled chaarges with The State Attorney General in Iowa and the Better Business Bureau and The state board of insurance. I am extremely upset that the company lied to me about the charges that were deducted from my account.
I am going to let the complaints stay with both companies and I am going to call Platinum Services on Monday 6-28-10. I am going to find out who the CEO's are and the upper offices of this company and sent emails, letters, and make numerous calls. I intend to BOTHER both companies until I receive my monies back. According to an attorney I talkeds to in both North Carolina and Iowa I can files charges in court against both companies. I intend to do so.
I only hope if enough people file complaints again both of these companies someone in a higher office will push the button to shut them down.
To linda,
I received the same transaction and was able to get the telephone number through my bank.
[protected], when calling this number, select option 5 ( debit transactions) and you will
get a live operator to take your call. I just got off the phone with then and they assured me that
my refund of 99.95 would be in my bank at the latest tomorrow. I first spork to them on the 18th of
june and kept calling them everyweek til I get my money. they caused my account to fall into IFS
which cost me 39.50 plus more.
Hi Linda
Can you tell me why this company was charging you? I have sold insurance for a few years and I cannot understand what you were being charegd for.
I have an interview with this company tomorrow and it just seems like a strange company. I keep looking for more info.
Thanks!