Planet Fitnessplanet fitness, bloomsburg, pa

Br Oct 20, 2019 Review updated:

I am a member of planet fitness, my home base is Shamokin Dam, pa. Over the last 1-2 years, I have been going to the Bloomsburg planet fitness due to the fact that it is right across the street from my employer. On Monday, Sept. 30, 2019, I was informed that I had used up my 10 visits for the month & had to pay $5.00. You do nothing but advertise about the benefits of having the black card and that you can go to any planet fitness, however, you do not advertise that there are visit limitations. My situation is that my employer is in Bloomsburg, while my residence is in Northumberland, pa which is closer to my home base in shamokin dam. I have also learned from other members that it is by "franchises"..that you can frequently use different planet fitness facilities. Is this also true? And that Bloomsburg pa is not a franchise with shamokin dam, pa?.Is there any way possible that a planet fitness rep could contact me or e-mail me explaining these rules? I just think this is bad business. Isn't it nice knowing that you have the dedicated members, members that do look for other facilities if they go out of town, go onvacations, etc. or just a hometown person like myself that works & resides between 2 of your facilities. I do enjoy working out, and have cholesterol problems which I do need to exercise. I would also like to add is when I do go to the Bloomsburg facility, they make you sign a tablet which other members have stated that they are the only facility in our area that makes you do this. I hope to hear from you within the next 10 days, if not, I will take my complaints further. Thank you for your time...Brenda Herman

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  •   Oct 20, 2019

    Hey Brenda, you should have read the contract when you signed up, it's very clear about the 10 visit limit. You put your initials on a line confirming this detail.

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