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Pets At Home Customer Service Phone, Email, Contacts

Pets At Home
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Pets At Home complaints 1

ComplaintsBoard
W
6:30 am EST

Pets At Home not impressed

Frankly, they could be better, if they tried much harder.
Their weak point is their customer service, of course. I can't say anything negative about stores, products, and quality.
I ordered an item for my cat and it wasn't delivered on time. So I called their customer support and asked hat happened. They said that the item was on back order and offered me an alternative. I refused. They said I have to wait for too long and I shouldn't reject what they offer. But I did it again. Because I ordered a certain item for reasons. Probably, my answers made her angry and she said: oh well, not going to beg you, sit and wait forever. And then she hung up.
So customers treatment leaves much to be desired.

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Is Pets At Home legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Pets At Home to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pets At Home is known for their high standards and safety. If you're thinking about dealing with Pets At Home, it's wise to check how they handle complaints.

Pets At Home earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Pets At Home. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Petsathome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Pets At Home have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Pets At Home and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the petsathome.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.

Overview of Pets At Home complaint handling

Pets At Home reviews first appeared on Complaints Board on Dec 14, 2017. The latest review not impressed was posted on Dec 14, 2017. Pets At Home has an average consumer rating of 1 stars from 1 reviews. Pets At Home has resolved 0 complaints.
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  1. Pets At Home contacts

  2. Pets At Home phone numbers
    +44 800 328 4204
    +44 800 328 4204
    Click up if you have successfully reached Pets At Home by calling +44 800 328 4204 phone number 0 0 users reported that they have successfully reached Pets At Home by calling +44 800 328 4204 phone number Click down if you have UNsuccessfully reached Pets At Home by calling +44 800 328 4204 phone number 0 0 users reported that they have UNsuccessfully reached Pets At Home by calling +44 800 328 4204 phone number
    General Enquiries
    +44 800 015 9158
    +44 800 015 9158
    Click up if you have successfully reached Pets At Home by calling +44 800 015 9158 phone number 0 0 users reported that they have successfully reached Pets At Home by calling +44 800 015 9158 phone number Click down if you have UNsuccessfully reached Pets At Home by calling +44 800 015 9158 phone number 0 0 users reported that they have UNsuccessfully reached Pets At Home by calling +44 800 015 9158 phone number
    Insurance Enquiries
  3. Pets At Home emails
  4. Pets At Home address
    Epsom Ave, Stanley Green, Handforth, England, Cheshire, SK93RN, United Kingdom
  5. Pets At Home social media
Pets At Home Category
Pets At Home is related to the Pet Food and Supplies category.
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