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CB Animals and Pets Review of Pet Care Supplies
Pet Care Supplies

Pet Care Supplies review: Unauthorized charges

T
Author of the review
10:50 am EDT
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On 9/25/2025 I ordered some Revolution for cats from the company. I authorized a charge of $96.43 USD. The next morning, I checked my credit card account and found they had charged my account $195.43. When I called the company customer service number the man I spoke with was very rude and refused to cancel my order. He refused to credit my card with the $99.00 "membership" fee I did not authorize. order [protected]

Country of complaint: United States

Claimed loss: $99.00USD

Desired outcome: Cancel entire order or credit my credit card with the unauthorized $99.00 "membership" fee.

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