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Travel: JB to Ipoh
Date: 30th April 2022
Time: 10:15 (according to ticket, but depart at 11:30)
Reason:
Another pasar bus operator, do not care about passage seats, as long as can fit in, will be fine.
Delayed departure due to hassle around to fit all their passengers.
From JB to KL took 4 hours then stopped for 1 and half hour at road aide, smoking at the roadside while the 41 passengers wait for them :)
PLEASE AVOID THIS COMPANY
For those yang nak naik bas permata utara sdn.bhd ni, tolong fikir banyak kali and percaya lah kepada review2 yang anda baca. Saya nak gerak ke KL pda 2.30 pm according to the original bus time, tetapi 3.30 pm masih tak sampai2. tanya dekat kaunter pukul 3.30 dengan senang hatinya cakap, “ oh bas ni memang tak ada, cancel. buat je refund.” nasib time tu terfikir nak tanya and rezeki ada bas last yg nak ke KL jugak. Dhla flight esok tu. Untuk bas permata utara sdn bhd ni, tolong eh, kalau rasa tak boleh nak berkhidmat dengan baik, takpayah nak beroperasi. jangan nak menyusahkan orang lain.
这个巴士千万不要坐！我买1月17号1145pm，4个位子的票，等到2AM巴士才到。OK！迟到没关系，至少有到，看到巴士底下放行李的地方满到没地方塞行李，里面还有一股腐烂的味道传出来。
OK！行李放不下没关系，有味道没关系，我就问司机巴士上后面有位放行李箱吗？司机说有，我就叫孩子们先上车，我抬2个行李箱上去，孩子们手里也有拿着小bag，我才上巴士我孩子就说，妈咪里面都没有位子可以坐。我一看心里开始骂一堆脏话，原本我们的位子有人坐了，只剩下3个位子。包括我们、才上巴士的乘客和还没上巴士的乘客有13个人。我们互相看着对方，心里开始冒火，我先带孩子们下车，然后问司机为什么这样，两个司机也不懂要怎么办一直打电话给他公司的人，但是没人听。我一个人带着3个孩子，再看我旁边站着的印度妈妈、她家2位老人家、一个小孩和一个baby，心里更加火滚。
等了2个小时多，结果没位子！！！公司还不听司机的电话！！！大半夜大人孩子都累了，就想快点上巴士休息和回家，结果没位子！！！
我没有迁怒司机，因为不是他们的错，我问司机现在怎么办要怎么解决？司机很无奈的叫我online refund，因为巴士公司一直不听他们的电话，他们也不懂怎么办。
个人觉得司机态度都OK，没有不好的语气或者不耐烦，他们也很努力的想办法解决问题。
还好我的妈妈还没离开可以带我回家，不然我带着3个孩子也不懂要怎么办，看着印度人一家，有老有小有baby，也为他们感到心累和心疼。。。
我是在巴士车站买票的，我直接跟巴士车站refund，他们有refund给我。
讲真的，你们巴士公司是有什么问题？票乱卖的吗？不会做生意就不要做！
我的巴士是ipoh到johor pasir gudang
Bought ticket from busonlineticket.com a week before travel date. Ticket more expensive than usual. Suppose to board the bus at 945pm from Penang Sentral, but not until 11pm the operator told us the bus had issue earlier and had to drop passengers in Alor Star before make way here. Waited another 2 hours just to be told that the bus not coming. About 10 of us stranded. Promised to be refunded and paid for next bus. We hv bought ticket for next bus, let’s see if they keep their promise to refund and reimburse our other ticket. 13hours stranded at Penang Sentral. Permata Utara is not recommended especially during festive
Bas babi
Good day to all
On 2/2/24 I have booked a bus ticket from this bus company for my son who want to returning to an IPTA in the North. Just info , this is the first time I have booked the ticket from this bus company. The bus is scheduled to depart from the express bus terminal section 17 Shah Alam at 11:30 pm. The bus starts its journey at 11:37pm. At 12:58am my son messaged me that the bus broke down at the Jalan Duta toll plaza. Unfortunately I was asleep at that time. At 4:15am once again my son messaged me that the bus was still not OK and the bus driver was busy asking for help from another express bus that passed by to help pick up this poor bus passenger. I don't even know how many buses that driver asks for help because only if there are empty seats or the bus travels to the northern destination. Finally at 5:30 am, my son told me that only he and the two drivers were left there because other passengers had been able to board another bus. How sad I thought about my son's fate at that time. After the morning prayer, I decided to go to the Jalan Duta toll plaza to pick up my son. When I got there at 7:45 in the morning (it was a bit late because I was only guided by Google map to get there - by this time, my son should probably have reached the destination - waste time accompanying the driver on the side of the highway for 8 hours). At the location..the driver just smiled while saying that the bus is old, he can't do anything but he has called the mechanic (pomen) and can only come at 10 or 11 in the afternoon. He said if we can wait together or take another same company bus (maybe) at 11:30pm on 3/2/24. Crazy what? But I don't blame them. It's just that I'm upset with the management of the bus company, bus drivers and mechanics who are already aware of the condition of the bus but still allow the bus to operate. It is really very inconvenient to the passengers and the public. I had to buy another bus ticket for my son. It's a bit unfortunate because I had booked a ticket from this bus company. Wastes our time, money and is very tiring. Why does the online ticket system still allow this company to be on their list when there have been many complaints from users.
Bus memang teruk x ada selese lagi charging port pun x ada tapi bus pergi jb 🤬 tolong tukar laa
Permata Utara, kindly please refund my money! call cakap bas rosak dari Stesyen Bas Changlun ke Ipoh! lepastu kata nanti akan refund! ni dah lebih seminggu still tak dapat refund!
JB Larkin - Ipoh Amanjaya, Ipoh (02/09/23) [2200 hours - 0548 hours]
My fare is RM76.95. I have been waiting for them to refund my money till today. But never heard anything from them. I also paid the insurance. So what's the matter? It should be faster right?
Here is my Ticket No PNR - MYS9X64301833
YZNUL9BG#[protected]
Notes: I am using the redBus app.
Permata utara... Bus lambat 3jam...pppuukimakk bus... Dia ingat kita free ke... Buang masa kita Je...janji driver mati... Atau bini Dia jadi pelacur
Kepala bapak dia la...dr 11.15 pm 30/8/2023 aku tunggu sampai 1.44 am 31/8/2023 bas tak sampai lagi ..butuh ko la
Ya allah ni la bas paling teruk aku naik 😭😭😭 naik dekat terminal sungai nibong 9.15 pm 27/6. Bas takde sampai la 9.30pm kaunter announce yang bas tu ada masalah dengan JPJ taknak masuk terminal so kena jalan kaki 3km ye lintas highway ke petron tu. Dengan beg berat, pakcik makcik jalan kaki ke situ. Naik je tengok seat main duduk je.
Kami bayar mahal nokkk rm50 😭😭 tak inc insurance lagi rm1.50. Andd setiap kali jumpa roadblock bus tu akan stop tepi jalan sebab takde permit 😭😭😭 sumpah la apa benda weh
Patut perjalanan 7 jam je ni jadi 11 jam 😭😭 penat sangat weh sumpah
ticket at 3.15am. 4.15am the bus still hasn't arrived. no staff update about the bus. waiting to see if the bus has arrived or not. very bad service. just make it difficult for people.The customer took the time at 3 in the morning because he wanted to catch up but was late
Aku tk tahu lah nk cakap macam mana..memang siall lahh bas ni..tiket tarikh 26/5/2023 bus 11.45 pm. Sekarang aku tunggu batang hidung bas pon tk nampak..apehall lah ni hanattt dh pukul 3.30 pagi dekat 4 pagi bas tk sampai2 lagi..kau nk aku tunggu berapa jam lagi..aku beli tiket ni bayar pakai duit bukan pakai daun siall..dh berjam2 kau sidaii aku tk dtg2 memang terpaling2 terukk service bas ni..tk pernah2 aku beli tiket bas seteruk ni..ni memang last lah aku kena dngan permata utara takde lagi kali kedua sial betull
Hi, kindly refund the money to me. I have paid RM74.20 on 2 May2023 via Red Bus App. but during the payment session.it kept refreshing and couldn't proceed normally and caused me fail to buy the valid ticket. It has deducted the money from my account. I have received an e-mail state that I will receive the refund within 2 weeks. And yet I have not receive the fund.Please trefund it back to me by this week. My Ticket ID - MYS5Y72185281
Bas paling bangang. Sidai org berjam jam. Dah la harga kemain mahal sial bas dah la buruk, service hauk! Bodoh menyusahkan org je la kau ni
1st time dengar bus ni, masa beli tiket tak tengok review pulak. Menyesal sungguh. La ni kena sidai dekat 3 jam weh.
Kalau delay bagi tau lah, ni semua tak tahu apa.
Tengok review lain pun kata servis teruk. Takpa dah terkena, lepas ni berjaga-jaga semua
dah boleh report to jpj ni .. jom kita report
Hari ni bas masi beroperasi. In fact aku tengah dlm bas ni. Dari Kangar nak ke Kl, berolak 6.30ptg tadi 2 Sep 2023.
Heran punya lar banyak komplen tapi sykt ni madih beroperasi. Mans SPAD mana JPJ?
Driver setiap 10minit hisap rokok. Bas lama bergegar teruk. Laju nak mampus. Bumbung bocur air ujan menitik dari atas. Driver sorang. Imagine la ni dah kat Changlon. Doakan kami selamat sama KL.
Saper yg baca tolong repot segera kat SPAD atau PDRM yer. Tak tau pulak apa mombor bas ni. 7.22pm di Changlon
Permata Utara lambat sampai mak kau pun tak kenal
Permata Utara memang chibai lambat
PERMATA UTARA.
Kalau X pandai berniaga jgn berniaga. Menyusahkan org. Tggu bas hg 2 3 jam mcm pelaq. Berapa ramai dah org doa kat Hang. Bulan2 ramadhan hg duk buat Naya kat org nah. Semoga perniagaan hg jatuh ranap Dan hancur. Kepada boss permata utara, Tolong jgn meniaga lagi la. Tolong sgt2. Hg mmg bodoh berniaga. hg ni mmg dah tahap bodoh tepu. Dari tahun 2022, Dah tau bas rosak hg nk lenjan bwk pi niaga , hg gila ka? Yg Naik bas hg ada mak ayah, budak2 kecik, atok nenek..tp hg punya siye sanggup gadai nyawa depa utk poket hg. Moga keturunan hg sampai hg je la. atau mgkin mak Pak hg punya bodoh Turun kat hg Aku X tau, tp nmpak Gaya lagu Tu la. Pi Jual cakoi ka apa Ka lagi baik. Pada Staff yg kaki jilat backup boss ni semoga diperludahkan segala urusan. Semoga tradisi menjilat melekat sampai ke anak cucu.
Bus dari larkin. Tiket jam 11.21 pm.. tulis permata utara.. sampai lambat. Pukul 12.30 baru sampai. Tarikh 15april 2023. Bila bas dah sampai. Kena naik bus buruk. 88 nama bas. Dengan kersu lama. Tempat cas fone tak ada. Apa benda servis kau ni hanat? Aq bayar sama dapat macam bus lain yg servis bagus. Daripada barua macam ni.memang bodoh..jangan naik bus nama permata utara kalau dekat larkin.
Kat Ipoh sama jugak bang
Really vest of my money I'm from jb to Ipoh they take me in 1 bus at Larkin then they change bis after out from Larkin the second bis is like bas kilang then the bus tyre flat at KL passengers wait there more than 20 minutes then they bring us to TBS and I'm here from TBS I'm reporting this really worse bus 27/2/23 until now 28/2/23 6.10am I'm at TBS I buy another ticket to ipoh
Dah tunggu 2 jam .. Baru baca review .. Memang regret beli ticket company ini 😭😭
tiket pukul 10 pm . 11 lbih pon xboleh jalan lagi.. penumpang depan turun kan kerusi bila kita tegur buat x layan.. akhirnya anak mengadu rasa nak semput sbb terlalu sempit.
akhir sekali kami turun dan cancel perjalanan tu.. Rugi Rm180.. hmmm tp xpa lah klu nk gagahkan perjalanan tu xtau nk jadi apa dekat anak. naik bas xselesa tu lumrah tapi ini entah lah xbole nk tahan da mungkin sempit sgt..
27/12/22. Already 2 hours from scheduled time at 3:16am,the bus is still nowhere in sight. 5:03am still waiting. We do not know where the bus is and there's no care about passenger's time whatsoever! They tell the bus was repair . The service not good
Babi punye bas...tiket mahal...bas buruk nak mampos...macam sial...beli tiket seat VIP single tapi dpt double yg dah rosak...
Fully agree. Paid VIP price, asked to change bus. JB to TBS, stop ayer keroh, stop Seremban. Avoid this bus company
From JB to TBS
When the bus arrive Negeri Sembilan,the driver was drive the bus out of highway and use the old road,too long time used…and the driver too lower……complaint!the time write can 10:30pm arrive,but now 11:30pm also at port Dickson……traffic not jam but also too slow😡
Inhumane company, a guy vomited on the bus, he kicked the guy out in the middle of nowhere. When i tell to let him to let him stay the bus driver refused. And im sure they didn't refund or anything. Later the bus driver was laughing that he kicked him out from the bus. Horrible.
Ni pertama kali aku nak naik bas ni, beberapa jam sebelum naik aku baru terbaca review.semuanya haukk..sekali aku dah sampai stesen bas jitra ..org diorg call 15minit sebelum aku naik bas,cakap suruh refund duit sebab bas rosak.kau dah tahu bas rosak,cari la bas lain ganti.company bas lain kalau rosak ke apa ke.ko tahu diorg cari bas ganti.Bas ni kerap sgt rosak.Dulu adik aku pernah naik sekali,bas jam 2 pagi...sekali bas rosak dekat seremban.pukui 8pagi baru dapat naik.tolong la ownernya ambik berat sikit.kita nak support bumiputra..tapi hasil yg kita dapat mcm ni.. Aku harap yg lain,tolong jgn naik bas ni kalau hangpa xmau jadi mcm kami yg dah terkena ni..
17/11/2022
bought ticket 9:30 am for RM51 from shah alam to jb, delayed for 2 hours, and the changed the bus at the very last minute, whats more to complaint, the bus was nothing to compare with daily bus, with the water from aircond sometimes dropping, YALL BEEN DOING THIS FOR AWHILE, I’LL MAKE SURE YALL PAY FOR THIS [censored]
Don't take this bus. They not follow seat number. When u carry ur wife and daughter. U can't seat together. Bus many places to stop. One stop take 15 minutes. So regret book this bus. When I kena ...I start find this bus review. I found so many complaint. It's all true.
Please upgrade ur service
Stupid company, brought 6pm ticket still need to wait until 6:40,delays passenger time for nothing, stupid operator also stupid management,won’t follow schedule to departure always delays, please boycott this company to avoid time waste for nothing
Sambungya...tak puas hati lagi...beli tiket jblarkin ke kangar ..dalam tiket tulis kul9:45pm akan sampai kul9:50am...takpe laa paling lambat pun 2jam laa...akhirnya ..bukan 2jam -4jam yang TU pun turut alorstar... alorstar pun bagi kita turut tepi jalan saja.. drive kalut nak bawa bini/gf dia pergi makan ..memang teruk buat kerja lambat sungguh...tak faham jugak kenapa company Nii tak jatuh lagi...ada perkerja macam permalas tu tutuplah company senang...kerusi pun kecil nak tidur pun tak boleh sempit sangat kesian orang belakang ...tapi drive tak kesian kita sama bawa lambat macam kura2 Tau kata bawa bini ...kesian laa kita sama..Nii ikut dia saje nak berhenti mana berhenti... sekejap henti 10kali ada kot yang berhenti...econ pun tak Sejuk...KALAU NAK BAGI COMPANY MAJU TOLONG CARI PERKERJA YANG BERSEDIA UNTUK BERKERJA...bukan ambil yang kerja macam ulat...harap maklum..
Last!saya tak akan naik lagi bus paling teruk ...tiket tulis kul9:45 naik ...sudah smpai masa bus tak keluar lagi tunggu smpai kul10:30 baru keluar ..jalan tak sampai 10minit berhenti stesen minyak pula ..naik pula dalam 1jam berhenti pula... berhenti banyak tempah sungguh ...bawa bus very slowly...nak beli tiket kkkl tapi dah habis ..kata nak try tengok pula bus ini...last2 hmmm 🤔econ pun tak ada angin ..tempat duduk pun kecil betul...nak tidur pun tak boleh ..memang tak pun hati ..kalau boleh tak recommend bus ini...banyak lambat10000000000%
22/10/22. Already 2 hours from scheduled time at 3:16am,the bus is still nowhere in sight. 5:03am still waiting. We do not know where the bus is and there's no care about passenger's time whatsoever! Traffic jam excuse is not acceptable. It's 3am in the morning there's no traffic! Another blacklisted company along with Billion Star Express.
book a ticket at 8pm from alor star to TBS but when we reach counter to ask for information the incharge only said that bus is delayed and will only arrived at 10 or 11pm and not explaining anything abt the cause of lateness . come again at 10pm to ask then the other incharge said bus will arrive around 1030 bcs the driver went to eat first but still at 11pm we didnt see any bus yet . will avoid this bus in future , poor service
beli tiket online kat jb sentral utk ke KL. Tulis kat tiket direct bus ke KL tapi sesuka hati dia je berhenti mana². Seremban pun dia masuk dropkan passengger. Dah la tiket pkl 6.30 tapi pkl 7.15 baru bertolak. duduk mana² seat kosong tak ikut nombor seat. driver x mesra penumpang. stop over kat hentian tangkak yg ada toilet shj. end up sampai TBS 12.30 mlm. pls la avoid naik bas cacamerba ni
Kulim to kb. Teruk bas ni. Pilih online seat lain. Bila masuk bas, boleh duduk mana sesuka hati . Nasib baik ada seat kosong.
Travel to TBS . Ask to come 15 minutes earlier but until 8.18 not depart yet. Ticket at 8.00 . Also just fit in anyone as long as can fit. Very narrow seat even for single seat. Price like double decker bus can afford better bus with the price. Got no charger. The attendance bad service and rude. Very not recommended. 1 star.
Travel: Kuala Lumpur to Johor Bahru.
Bus driver stop more than 3 stops. [censored]ing kidding! We just start our bus, not even half and hours the bus driver already stop two times. And one stop he tell us he want to go minum Kopi!
Travel : JB - Ipoh
Date : 17 July 2022
Irresponsible driver. Stopped bus more than 5stops and slept inside bus. Said reason as he’s only driving. Also left me behind at Ayer keroh r&r. I just went toilet for not even 5mins late. People from that place helped me to chase out the bus. If he really cannot drive he suppose to inform his agency. Not simply putting poor people life .
Pls la...ur company bus service such poor la...
Better close , dont implicated passenger ..
Bus very old , feel not safe for long distance ..
aircon totally not cold.
Bus fair not cheap also.
Really not recommend .
Pls la...better close this companny...