Perfect Home UK review: High interest 66

hi just to say if anyone can help or suggest aything that would be great. thankyou

hi thanks for all your letters. i have been with perfect homes for over 3 years, mever missed a payment and was never late. i paid 110.00 per week. 3 months ago i had to clim statutory sick pay due to having an op on my knee, i foned ph and explained my situation and would they put my account on hold for a few weeks until i get back into work as im really struggling as my priority is to pay my mortgage, i was told they can do no such thing, they were constantly foning me early and late at night. i contacted them again and offered them 40.00 a week to try to prove to them im not ripping you off im just asking for a little help. i couldnt believe it they said we will be out to collect our goods. they have been out knocking my window and door, i have a 9 year old daughter that is frightened by this. im scared to open my curtains. im living and tiptoeing in my own house, this is not right. im scared to come home after school incase they are waiting for me. i have sought advice and they will be recieving a letter tomorrow. i will let you know how i get on, but anyone thinking of going there take my advice and stay away. they are bullys!

i'm also having problems with perfect homes i had settee 2 1/2 years ago well into the 2 yrs it started ripping so we had complained as it was covered with insurance. I then spoke to the manager of the store, he said i could pick a brand new sofa and they take old one, (which i did) and i just carry on payments till the 3 years is up which is the 15th september (few more days). I then phoned the store last week and asked them out of query how long i had left and guess what they saying i only had it april so i got another 3 years to pay on new one. i'm seeking advice as i dont think this is correct. Manager phoned today and said he couldnt do nothing as old manager has left and he has no proof of anyone saying it the best he could do was pay half of the bill, which i then have to pay the other half. What about all the money i paid on my old settee?

We are new customers of PH...We ordered a washing machine an a gas cooker which worked out at £27.48.It was ordered on 01/08//13 an we made our first payment on this date...the items were delivered on 09/08/13 (8 days later)..The same evening we had a missed call from the store...then again today so i rang back to see what they wanted ..for them to tell me our account was 1 week in arrears!..i explained we made our first payment in the store and had only just received the goods!..how is it fair that someone is expected to pay for something they didnt have? and now im being charged late fees..i was told a member of the arrears team should of explained about payments which they didnt so he has said he will investigate that ... when i refused to accept our account was in arrears he said they will send someone out to collect the goods ...i told him there is no way on earth that they will get into my property and that if they wanted them back they will have to obtain a court order he just laughed and said they will get the police to which i replied "go ahead"...i am going to CAB in the morning but wanted to know if anyone else has ha the same problem?

I have brought a bed and mattress in November by January mattress was no good .. springs were popping out .. I complained and I am still wanting on the mattress .. its now July .. complete waist of space .. they are still charging me for mattress. .. I also have a yellow account with perfect home .. went in today to clear out my yellow savings account and they said it was empty and I put in a extra 15 pound a week I should have had at least 40 pound saved .. apparently they have used my money to pay my account ... I am so angry with the company and I wouldn't recommend any one to use them

I have just out of curiosity, checked the price of an indesit cooker from perfect home, and the tesco price ..nearly 700 pounds difference the company are in a similar category as pay day loans, buy at your peril, I understand that these companies rely on poor or out of work people to boost their sales revenues, as these companies buy items at a much lower cost than advertised already, so their happy to get the first 199.99 to pay for what will eventually cost 1000.00 and they have the profit already...

Perfect mmm perfect home had my laptop 4 4 weeks 4 repair and still want the money..told me they were waiting 4 the dell bloke 2 fix it.a comp shop over rd says takes 2 mins 2 repair..so now ive gave them the ultimatim..a new laptop in 24 hours or i pay no more money or we dont pay for the washer either..lets see eh..by way laptop only 6 month old and not recon.

I got the same thing. Since I did autopay on everything, so I didn't notice it until 1-2 years of being charging. Now I don't remember what I did or my husband did. I never accepted anything free for certain time-frame, since I know I will forget to cancel. So I don't think I ever click anything. Even if I clicked something, it doesn't look like a trap. It's so terrible. I hope I will get my money back. Thanks for providing the phone number.

i agree with all complaints about perfect homes it is a company that thrives on the lest fortunate. We purchased a 3 and 2 seater sofa from them almost 2 years ago. I have looked after both but the 2 seater started peeling its leather i was told by the manager that it was obviously a fault in the leather and due to me having the cover plus on it it would be repaired. 4 weeks later they turn up whilst i am at hospital and replace it with one that is at least 2 years older than my own and is visibly in much worst condition and tell me that is all they can do. I am not happy with this and am seeking legal advice. To anyone out there try and do your best to not shop from these vultures they are a disgrace.

we are having the same problems with perfect homes
they were stuff returned last year but they refuse to give receipt
they want to remove good but i have found out as it is hire purchaser not rental they cant do this
they have to go to court to get the money
we were paying £89 week but as we have suspended payments untill the reurned items are sorted we are not paying
we today just got a bill from them for a laptop which cost over £1000 dell charge £300 after paying for year or so they reackon i still owe £1400 how does that work out
the police state under the law of england they cant take goods it is a civil matter and they will not get involved
i am not allowed to sign paper work due to medical problems but they still insist i do

If you placed an order with JC Penney's via the internet, a pop up came up asking if you wanted to save $10 on your order. Once you cliked on it, you had to put your email address in the area provided and then you were awarded the $10 discount. Supposedly, you then received a packet from Perfect Home Select and a phone number to cancel. Guess what, if you didn't cancel, $9.95 would be taken out every month. JC Penney's will not do anything about it. You need to call Perfect Home Select @ [protected]. If you call to request a refund, they will only refund you 4 months of payments and will cancel your "membership". If you want to fight it, they will pull records to prove that you did click on it. If they find out you did..you get nothing.

Just found these same charges on my husband's credit card! We used this card to purchase blinds from JC Penny's online...back in August of 2010, ... and began being charged from SB Perfect Home Select the next month! That's 12 months of $9.95 that has been stolen from us! I am fuming!

I found today the same thing. My account was charged by 9.95 $ since eight months and I didn't know what it is this thing named SB perfect home select as I was not enrolled in any programs.

I also was charged 9.95 from "Perfect Home Select" for something I did not order. I called the number on my statement [protected]) & was told I signed up for this scam when I ordered something from them over a year ago. I called the local store - the one that "Perfect Home Select" told me they got my email address & CC number from, and the Manager told me she has never heard of them.

I have been getting phone calls from "Perfect Home Select" & always told them I was not interested in what they were selling, yet I still got charged.

I urge everyone to call JC Penny's Corporate office at [protected] and file a complaint. And BTW, I will never shop at JC Penny's again and will be letting them know exactly how I feel about this.

I don't shop at JC Penny, but bought something online in October of last year. I saw the charges on the card, but thought I could explain the charges as something else. They're still showing up. I'm disputing the charge on my credit card and will call the number above. Thanks for the tip. I don't know that I would have figured it out otherwise.

I have been taken for six months! I have called [protected] and got the service stopped. They tried to talk me into keeping it but eventually agreed. They only refunded the last two months and said I had every opportunity to cancel from day one. I am VERY disappointed in JC Penny... I don't remember ever clicking to save $10! I never do that. The lady on the phone claims that I verified by giving my email address... I must have thought I was creating an account with JC Penny because it was my first order... funny thing is, I ended up canceling that order and never even received anything from them! I WILL NEVER ORDER FROM JC PENNY AGAIN!

Hey folks, don't take this lying down. My wife and I just found the same thing on our account. As embarrassed as we are for not catching it sooner we are still going on facebook and telling everyone we know to stop trading at JCPenney. We will use the power of social media to put a stop to this thievery. I suggest you all do the same.

I found today the same thing. My account was charged by 9.95 $ since three months and I didn't know what it is this thing named SB perfect home select as I was not enrolled in any programs.
I will complain to Bank of America about it and will try to call them to take my money back.

I'm a senior in high school and i work at McDonalds. My paychecks are barley enough to fill my gas tank and I get jipped $9.95 EVERY month from this! That is awful! I can't believe JCP allows this! You say they didn't know anything about it..but they should now! I'm so upset about this! I also did it with that "10 dollars off this order" thing like..back in July! Oh my gosh.
This is awful and I am calling that 888 # first thing.
Thanks for the number

I encourage everyone to do the same.

I have been taken for six months at $9.95 but did not take notice until today. My wife thought I purchased an item and just happened to ask me about it. It's a disgrace that J.C.Penny allows this company to continue to scam the customers in this manner. J.C.Penny has lost this customer for good, and I urge others that have been scammed to do the same.

I got signed on to this by ordering from J.C. Penney. It was a fast click this and get 10.00 off this order. They get my info from JC. It says you have thirty days to cancel it if you choose to do so but guess What? They never contact you in any way so until the bill comes there is no way to cancel because you dont know what it is! Penney Co says they don't know anything about it!

To cancel this you have to call [protected] and its option 7. They will try to talk you into keeping it, but they cancelled and refunded my money. Hope this helps. Good luck!

I just saw that I'm getting charged for this too! Any Idea's what it is?

I am getting the same thing! And I don't know why I have it either! Did you figure out who to call because of it!?

nothing personal in my previous comment. there probably are people in a similar situation, however like i said perfect hoomes told you what the interest would be and what would happen if you didn't make payments before you made the purchase. the company haven't done anything wrong or deceitful.

don't buy things you can't afford. if you're going to anyway, read what you're agreeing to. it isn't perfect homes fault you didn't bother to read the terms.