The complaint has been investigated and
resolved to the customer's satisfactionResolved PERCOMOnline — Unprofessional, lazy and incompetent instructors
resolved to the customer's satisfaction
Percom's online paramedic school guaranteed assignments would be graded and returned within one month. My instructors took 2-3 months to grade assignments, despite my regular inquiries on the grading status. In the midst of my program, one instructor fell behind due to health reasons and transferred me to a new instructor who as it turned out would be on a Caribbean cruise. (no joke). The program is a total joke. This program in no way will prepare you to become a competent paramedic, and many other students have agreed to this. I have worked on ambulances before, and know through experience that this program does not have what it takes to fuel students with the skills needed to practice medicine successfully. Powerpoint slides and a book is all you get, so assignments are virtually self taught, because the instructors don't care whether you succeed or not since they've already received their pay check, Average response to a simple emailed question was 1 week. Upon asking my instructor whether percom transfers or may be used as continuing education units I was met with an abrasive email not from my instructor, but from the program coordinator, stating that if I was planning on getting a refund, I absolutely did not meet the requirements because I was too far in the program and that there would be no exceptions. The instructors and staff at this program, are rude, unhelpful, and care very little for their students to succeed. If you desire to be neglected, and treated in an unprofessional manner than this is the program for you.