Penn Credit’s earns a 1.6-star rating from 0 reviews and 25 complaints, showing that the majority of clients are dissatisfied with debt collection services.
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Collection
I received a letter from Penn Credit stating that I owed $500 from an emergency room visit. The problem was I had never been to the hospital listed on the letter (or even in that city for that matter).
It turned out that the person who had visited the hospital did not provide a Social Security number and provided an address different than mine. The person was of no relation to me. The hospital turned the bill in to Penn Credit for collections. The person who did go to the hospital refused to pay so Penn Credit decided to squeeze me for the money, being that I had the same name.
The hospital has been understanding of my situation. The hospital is not happy because now they have someone working the phones with Penn Credit to try to get them to remove the billing from me. The problem is that Penn Credit bought the debt and they are going to force someone to pay. And right now they are targeting me.
The complaint has been investigated and resolved to the customer’s satisfaction.
False claim on my credit report
About four years ago I ended my Book-of-the-Month memberships and got a pre-paid shipping lable from them to return books I'd just received but didn't want. A few weeks after the books were shipped back, in three different boxes with three different pre-paid shipping labels, I began to get notifications that I still owed money on one BOMC book club account. I disputed that however over the last nearly four years I've been hounded by collection agencies going by various names. I've disputed each one stating that a pre-paid address label on a package should imply delivery. None of my disputes have made a difference.
The amount is small, it's $67.
I disputed the last notification I received last year, I returned those books almost four years ago. However, Penn Credit Corporation has listed it as negative information on my credit report (I just discovered today).
There ought to be a law that prevents these collection agencies for book clubs and other small accounts from posting false negative information on one's credit report.
My suggestion is to never have any customer relationship with any Book-of-the-Month club because if you return books, even with a pre-paid address label they send you, there is no guarantee you won't be harassed for years, have to write multiple denial letters and still have false negative information posted on your credit report.
This is beyond frustrating and there's no way I can prove they got the books, I can only assume that once they are given to the post office with an official pre-paid return mailing label that BOMC will receive them. I can't believe they would be lost in the mail. Is this a scam to make more money or punish customers for quitting their clubs and not accepting invitations to rejoin?
The complaint has been investigated and resolved to the customer’s satisfaction.
Contacted family member of diseased relative
Got an electronic call from Penn Credit that said if this is… and then stated my “Grandmothers” name.
Interest peeked me to answer the call and ask who, what, where, and why. I was met by a very rude person that told me, ” I had no right to answer the call and who am I.” The conversation continued a bit with “you called me and how did you get my number in connection with a person that has been diseased for two years. At this point they did not want to talk to me any more but I insisted in talking to a supervisor. This person told me my number was pulled from a skip trace. My point is if Penn Credit is looking into finding people, than a death certificate should have been the first thing to pop up. Secondly call a grandson by accident… I don’t think so. Anybody got an idea how to get back at these people?
Penn Credit calling repeatedly for deceased relative that NEVER lived at this address or phone number and that died approx. 10 years ago. Employee Deborah Steele (allegedly) rude and obnoxious insisted that I give her my number even though they are the ones that dialed it. This is obvious scam and complaint has been filed with FTC.
I had received a call from the collection agency they asked to speak someone . I told them they had the wrong number so they kept asking me"so this person do not resides there ? I told them no . The man started getting aggressive and said, well what is your social security number ? I said for what ?to see if you paid your bills .I laughed and told him no you can not get my social and ask that remove my number and he kept ranting, i asked why would I give my social security number to you when you call me and ask to speak to someone who do not stay here.so he had hung up but this is not the first time they have called.
Here's a resource: https://www.daveramsey.com/recommends/fair-debt/ - Collection Bully
Today (11/27) I received a call from a lady immediately demanding $285 for a delinquent medical bill that is actually in good standing. Before this call I have not received any written correspondence of an attempt to collect a debt. Upon questioning the caller of scamming, she rudely hung up. After retrieving the number from caller id, and returning their call to check the legitimacy of their claim, I received rude, incompetent, and abusive representatives. A supervisor said the harassing calls would continue until the debt is paid, no excuses. Yesterday, a lady from this same company called and questioned family members of my personal schedule as to when they could reach me, which is also an invasion of privacy. They are using extortion techniques to steal money and violating personal privacy in their information gathering. Legal proceedings for criminal and civil action have been initiated.
Sorry to say that death certificates are not any info that a collection agency would ever have access to. The only way they would get a confirmation of death is to confirm a probate filing and make a claim through that court (most usually the process if it's a debt worth pursuing).
Also if a executor Iof the estate notifies all three major credit reporting agencies that's person is deceased then they never know. They will only accept a death notification from a executor. No other family or friend as a fraud prevention method.
Get even...get an attorney.
I have no idea what they are doing at Penncredit, but it can't be anything good. My sister just recieved a claim in the mail (at her brand new house address) with my stating I owed a debt of 150.00 for a toll I ran at "lane 40" in undisclosed state apparently. The fact that they sent mail to my sisters new address that I have never listed before for anything (I don't even live on the same part of the country as she does) is really disturbing. If they were looking for me, then any of the last three places I've lived over the last three years could have come up but somehow that wasn't the case. Seems shady to me. I don't trust them, and I think there should be more information out there calling them out for these questionable activities.
I just got off the phone with the FTC and they told me that Penn Credit Corp was in violation in my case of the Fair Debt Collection Act. They advised me to file a complaint with the state of PA Consumer Protection Agency. They advised me to file online or they could send me the forms. When they recieve it, if found in violation, which they will, they will be fined for the violation, last I knew when I worked in the field of debt collection it is a $10, 000 fine. I am also in the process of filing a complaint with the BBB in Harrisburg against them as well. There are avenues that you can make the company responsible for their employees actions. Good luck with that!
Find the address of this sleazy company and write them a letter to cease all contact with you and file complaints with the FTC, BBB and the Attorney Generals of both states, yours and theirs. Just for kicks, send the slime bags a copy of granny's death certificate. This way they know they are out of luck collecting a dime.
This is an absolute Scam, debt collectors are bound by the Fair Debt Collection Practices Act, and the Telephone Consumer Protection Act of 1991. Those two laws passed stipulate that a debt collector cannot contact you more than two times a week. (not a day) and cannot add you to a robocall list without your consent. They are also supposed to mini Miranda you every time you speak with them. The law also stipulates that they cannot call you before 9 am or after 9 pm which is what these parasites are also doing. Responding to these people who are not Penn credit (i know because I called the number that they are legitimately listed under will only result in more unwanted calls from more people with thick Indian accents who only want your social security number.
Trying to collect on a paid bill
I got a ticket on a trip to florida in juanuary 2010. I paid it online on [protected].
Luckily i saved the receipt.
I got a letter from penn credit corp dated [protected] saying they were hired to collect the money by the court of palm beach county, florida.
Judging by the other complaints on this company, it would seem they have a habit of trying to collect on previously paid bills and tickets.
This is a comment I found online about "supposed" debt collectors and please pay attention:
Lead Investigator at Scamcallfighters
Don't call back! This is a scam. Extortion attempt. Never respond to phone calls or emails with such bogus claims.
You need to revert ONLY if you get by mail (not email) a Debt Validation notice with every detail that is required to be furnished under the Federal Debt Collection Practices Act including but not limited to the amount owed, calculation for amount owed, proof that you agreed to pay amount owed, identity of original lender, proof that the Statute of Limitations has not expired, license number of the debt collector and proof that the debt collector is licensed to collect in your state.
The scammer would have made similar calls to hundreds of people at random. He wouldn’t know who has a delinquent loan and who hasn't. But he will tell everyone the same story.
Those who never had any payment default, would object and usually get out of the way. But those who have an issue with their loan, could easily get scammed! (There are a few who get very scared and would pay to get out of “trouble” while there was no real trouble at all!”)
When a scammer calls and asks to pay up, the victim will subconsciously connect the call to his old default and would think that the caller knows about the delinquent payment and would pay up! Many people who could have defaulted on a loan repayment, have made grave error of paying money to scammers who have no relation to the loan!
It’s stupid to pay B when we owe money to A. So be very careful. Grill the caller about his company name, address, call back number, his relation with the original lender. If he is reluctant or gives wrong info, he is certainly a scam artist.
Good for you Da. I am getting robo calls this month too. They are very vague. I do not plan to respond after reading a handful of these comments. I am pretty sure I do not owe anyone. It is a shame people are so unimaginative that they cannot come up with honest, even noble, ways to make money. Or at least be of service. I appreciate all the people who posted here as one thing is for sure, Penn Credit is not very good at what they do. Their messages smell...
totally disagree i am a previous employe and penn credit will collect on accounts already paid not only that we were couraged to take payments upfront regardless of the situtation and worry about it later, i have seen it happen unfortunately i was put up to do it. They dont like to pay clients on time and bank on the hard working people. I will be filling a complaint about their deceptive business practice to the Attorney General's office i am collecting more complaints..
Penn Credit Corp is a legit collections agency. As a former employee I can say that Palm Beach County was a difficult client because some of their records were old but weren't updated by the time the bills are turned over to PCC office. If you paid it then there's nothing to worry about, just an error with Palm Beach County
Misleading Deceptive Collection Practices
This companies representatives lie and decieve the consumers they target. They have been calling me telling me I owe a balance on a Vonage account I closed. They told me on two occasions that they mailed me the detail of the balance due. In fact they did not. On the third call, it was explained to me that they didn't have to provide me billing details because Vonage was a paperless company! I cannot obtain any explanation or detail for the charges yet they expect me to blindly pay them almost $300. After calling Vonage, I discovered they did not close the acount as I requested and continued to bill me for another five months. At the end of the day, Vonage owed me money!
The complaint has been investigated and resolved to the customer’s satisfaction.
PennCreditCorp just called me about a 19 year old $90.00 parking ticket that they claim I didn't pay! They gave me some off the wall street address and I literally LOL on the phone and told them I would have to go to my bank and ask them to go back 19 years in hopes of proof that I paid the ticket? I don't think so! I told him I wouldn't be paying him anything and that I'm sure I paid the ticket, especially since they double within a month - I make sure I pay ALL OF MY PARKING TICKETS when I rarely get them. He said he would tell the client I wasn't paying the ticket and I told him to do just that! And how did they get my work number? Sneaky!
My company received their collection notice in Nov 2016 for the employee withholding taxes for State of Virginia for Q2 and Q3 2011. We closed our account with the State a while ago. This is an absolute scam!
They search databases for tickets paid in cash. They choose one and send you letters that you didn't. They then threaten to suspend your licence for a ticket you paid many years ago.
That sound just like what just happened to me today! Apparently, 19 years ago I didn't pay a ticket...RIGHT!
I have experienced this same unprofessionalism and rudeness from several Penn Credit employees as well. First of all, they called a number of a elderly sick relative concerning myself, when they were informed that I didn't reside at that address and that the phone number didn't belong to me, my aunt and her nurse were spoken to very rudely and hung up on them...just to continue the harassment each day. The calls were coming in at all hours and interrupted her sleep. When they would answer the phone the employees were so rude and harassed her to the point of making her blood pressure rise and she had to go to the ER. However, today a call came and the person hung up on her once again, When I was notified, I called the number back to deal with them, but instead of getting a bad apple I actually spoke with a two very professional employees; the first was a woman named Samantha Curtis and the other was a gentleman named Zach. They both were the most professional and kindest people which resulted in a pleasant experience. So, yes Penn Credit has some terrible employees but I am thankful for the two good ones that I had the privilege of speaking with. I feel that it would be in everyone's best interest to train or re train their employees, in fact, it wouldn't be a bad idea to have Samantha and Zach train them.
No longer a victim of harassment, rudeness and hang ups. Jacqueline
Please stop calling [protected]. The calls are very annoying even though we do not answer the phone, and you really have no business to discuss with.
why would you pay a collection agency anything? you never owed them anything. If for some reason you cannot pay due to lose of job or sickness, the people you owe can write this off as loss at the end of the year. this is their way of trying to collect double.. believe me i have this on advice from a credit lawyer.. collection agency are nothing more then rip off artist and con man
I just received a call from this company. I stated that I was the person they had named and asked what this was concerning. They said before they would continue, I needed to provide my SSN. I asked to be identified by other means and the person snapped, "Why?!?" I said because I don't know you, have never heard of your company and have no idea what this is about. His reply: "I assure you we IS a legit company". My reply: "Maybe you IS, but I don't know you and you have given me no information other than a company name." He said "Well, if you don't want to pay Hang up." So, I did. 5 minutes later, I received another call from someone at PCC stating that I needed to pay them or( Wait for it...Wait for it...) ELSE! At this point, I just decided to mess with the ###. The call lasted for about 5 more minutes and ended with me placing the phone on the engine of my car and blowing the horn. I heard a few expletives, but no more phone calls.
Ahahahaha @UnConcerned and thank you for posting your comment as I needed a laugh! I know it's a year later, but I'm annoyed at this so-called "company" that calls daily without leaving not even leaving heavy breathing or shuffling papers! Anyone that works in a call center and says, "we Is" is an automatic red flag. From the all the comments I've read here and elsewhere, these are scammers from wherever land looking to steal your personal info and money. No different from one of those emails from other parts of the world saying that they you need to claim millions of dollars that you inherited! Stay "woke" people and never give out information nor send money overseas.
I LIKE YOUR STYLE! LOL!
For the past month I've been ignoring calls from Penn Credit coming from [protected]. Finally I decided to try and speak to someone. After a few calls, I got ahold of a representative (Diego), who explained that Penn Credit is a collection agency.
After speaking to division manager Sean Foley, I discovered that in trying to get ahold of someone who owes money, Penn Credit simply starts robo-calling anyone with a matching name, even if the address does not match, such as is the case with me. I expressed annoyance at this practice, and Sean said "well, we're not doing anything wrong." I guess it is cheaper for them to robo-call the wrong person than it is for them to cross-reference my name and phone number in the white pages and realize they have the wrong person.
Of course I asked them to remove me from their list. I certainly hope they do. What an annoyance. He expressed surprise that there would be negative postings online about them. (It is not that hard Sean, just google Penn Credit and there they are.) Given a choice, I urge you to take your business somewhere besides Penn Credit.
Here's the thing- the company is calling my home about an unnamed debt. They are using only a portion of my name, which makes it an extremely common name. When the representative comes on, they cannot tell me the number they called, the company the bill is from, or even the state of the address they think the person they are calling lives at. And, if I say to them, I am this person you have named, and provide my contact information, they have now connected me and my information to this debt. My information is now a known address for whomever it is they think they are collecting from, whether is it me or it isn't. It is why there are so many addresses listed on credit reports, some of which are misspellings and some of which are just wrong.
If this company is going to call me, they need to verify who they are and what business they have with me. I do not provide personal information to incoming callers. It's just basic common sense.
I am receiving calls from [protected] multiple times a week. I answer the calls when I am home and it immediately disconnects. I have never spoken to a live person. There are also voicemail messages left that are automated and cut off.
Overview of Penn Credit complaint handling
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Penn Credit Contacts
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Penn Credit phone numbers+1 (800) 800-3328+1 (800) 800-3328Click up if you have successfully reached Penn Credit by calling +1 (800) 800-3328 phone number 0 0 users reported that they have successfully reached Penn Credit by calling +1 (800) 800-3328 phone number Click down if you have unsuccessfully reached Penn Credit by calling +1 (800) 800-3328 phone number 0 0 users reported that they have UNsuccessfully reached Penn Credit by calling +1 (800) 800-3328 phone numberCustomer Service+1 (800) 900-1380+1 (800) 900-1380Click up if you have successfully reached Penn Credit by calling +1 (800) 900-1380 phone number 0 0 users reported that they have successfully reached Penn Credit by calling +1 (800) 900-1380 phone number Click down if you have unsuccessfully reached Penn Credit by calling +1 (800) 900-1380 phone number 0 0 users reported that they have UNsuccessfully reached Penn Credit by calling +1 (800) 900-1380 phone numberCollections Department+1 (717) 238-7124+1 (717) 238-7124Click up if you have successfully reached Penn Credit by calling +1 (717) 238-7124 phone number 0 0 users reported that they have successfully reached Penn Credit by calling +1 (717) 238-7124 phone number Click down if you have unsuccessfully reached Penn Credit by calling +1 (717) 238-7124 phone number 0 0 users reported that they have UNsuccessfully reached Penn Credit by calling +1 (717) 238-7124 phone number
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Penn Credit emailsinquiries@penncredit.com100%Confidence score: 100%Supportsales@penncredit.com83%Confidence score: 83%salesmarketing@penncredit.com79%Confidence score: 79%salescompliance@penncredit.com78%Confidence score: 78%
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Penn Credit address916 South 14th St., Harrisburg, Pennsylvania, 17104, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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I have been receiving a debt charge from Penn Credit for something I never ordered. When I called them, they refused to give more information about this charge from some media company that supposedly sent two volumes.
I have not received anything from any such place.
They called me about a toll unpaid from July 2021. I paid online at penncredit.com only to find out later that it was already paid. It was a scam.