Menu
Register
Write a review File a complaint
CB Food and Beverages Review of Pegs Glorified Ham N Eggs
Pegs Glorified Ham N Eggs

Pegs Glorified Ham N Eggs review: Restaurant

R
Author of the review
5:10 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My experience started out bad. The waitress took the order for drinks and forgot to bring straws. Had to ask her twice for straws for my drink and a friend. No big deal, still was ok with the restaurant, I ordered a meal Pastrami and hasbrowns. Meal comes out quickly and I received a patty melt and hashbrowns instead of pastrami. I simply said to the waitress no i ordered a pastrami not a patty melt. She replied you said patty melt i wrote it down. Right there l got upset and tried to argue the fact that i didn't say patty melt. Mean while her boss came out and asked what was the problem. I explained to her what happened and she got an attitude. She told me so what am i supposed to do with the patty melt its waist and did not want to make the situation right. So I said don't worry about it give me a to go box and ill take it to go. After that the manger said fine ill make another one keep it. A this point I was livid I just gave her a 50 dollar bill and walked out of the restaurant. I am so bothered by places not giving good customer service. I'm so tired of spending good money and getting crappy service. Why should i have to fight for a mistake the waiter made. I will never go to that restaurant again. I will also spread the work not to go to that restaurant. All of this could of been made right but no.

Desired outcome: All the waitress had to do is say I'm so sorry I misheard you let me make it right. I did not want it free I did not want any special privilege. I just wanted to be treated like a value customer.

0 comments
Add a comment
Trending companies