Paytoo reviews & complaints 9
Keywords
money account company wallet funds bank account complaint access reply transfer paytoo wallet prepaid mastercard refund withdraw help prepaid credit card sim card support adds blockedNewest Paytoo reviews & complaints
I cant transfer been waiting 2 years
So 2 years ago I transferred money to this site. I have tried to upgrade my account to level 1 paid 2.00 express process that was 2 years ago still waiting. Paytoo is a terrible site avoid at all cost. I now have money in my account that I cant access. I've tried to contact site with no reply. Actually proper annoyed that they are thief. Stealing people's money. Should be [censored] down for there incompetence will never use again
Desired outcome: My money to be transferred
paytoo account and wallet
I cannot get into my account or my wallet. I've been trying to get hold of anyone at PayToo for nearly 2 years with no success. I have money I carnt access this is so distressing. I've submitted a complaint to complaints board. Sick of getting ignored.
Can someone please tell me what's going on
Many thanks
Mrs Jane Paul
22 Bramble Close
Middlewich
Chesjyrd
United Kingdom
Cw10 9fz
Email [protected]@yahoo.com
Mobile [protected]
my mobile wallet
I cannot access my account you have money of mind in there. I carnt get to been emailing for two years. Please can you send me a cheque for the balance to uk. I'll give details later. There wasn't a problem
At first but it's one problem after another now. It's not right I paid good money for a prepaid MasterCard and I can not use it.
Explanation and funds needed
Many thanks
Jane Paul
Uk
withheld money
Firstly they removed the money from my account and it took a lot of effort for them to get it put it back in. I then realised why they had, because they had removed the option to withdraw into a bank account, so there was no chance I would get my money. Now they simply refuse to give me my money and have now stopped replying to both me and the company who paid me. They have also now removed the option to view and download all previous conversations with the company. Phone number doesn't even ring and online chat no answer. I submitted a complaint with the financial ombudsman.
funds withheld.
PAYTOO has my funds i.e $90. I have been requesting its withdrawal for over a year. I have complained several times and they have not responded to me.
I also suggested I use the funds to make purchases but there has been no response whatsoever.
Please assist me in recovering my funds from PAYTOO.
I have been unable to upload my credit card details or bank account for the funds to be transferred to.
I really do need my money and will appreciate all your effort to have the above amount refunded to me.
Thank you.
money unhold in the paytoo wallet
Hi
in the March 2017 im had received money from a Company in my Paytoo Wallet and the idea was withdraw the Money with a from Paytoo offered Virtual Visa Card, but this cards was suspended and the only Payout Metod
was Bank Transfer, but in this moment im dont had any Bank Account, few montsh later Paytoo not answer any message or only sporadically with "fake news" about a relaunch in October and later about a relaunch en
January, February... This is a Scam Wallet, we need inform the FCA and other
financial authorities
scam and rip off
I have been a member of zukul.com (an online business) and wanted to add funds to it through paytoo.com. I added 20 AUD to it through PayPal. When I was trying adding funds to Zukul I have been getting repeated technical errors. Frustrated and dissatisfied with the process, I requested a refund from Paytoo and that’s when the nightmare started.
I had to follow-up with them on the refund without any concrete solution. Repeated chats with their customer care was fruitless. On around first week on November they notified me that they shall be sending me a pre-paid MasterCard that I could use. I agreed to this and received the card around mid-November. I activated the card and added funds (17.5 AUD) to it through the Paytoo wallet, but received only 15 AUD after deduction of 2.5AUD. Their fees and payments (https://www.paytoo.com/content/paytoo-fees structure isn’t clear. I tried to use the prepaid card on 17th Nov on a POS for 14 AUD and the transaction was declined saying insufficient funds. Having said that, I have been also charged with $1.00 “purchase decline fee” and a $2.95 monthly service charge. I raised a dispute with then after filling in a form and till date haven’t heard from them or the card provider. I also asked Paytoo to refund me the balance AUD 2.5 on the wallet and haven’t got satisfactory or reassuring response. My question to them was very clear: "Purchase POS with Signature" and "POS Decline Fee (Signature)" should have been free. Having said the, the transaction was declined as mentioned in the form - Please let me know why the transaction was declined? Also what service fee are you charging when I did not get service at all? My card was declined. The entire process has caused me lot of mental stress and agony and I’d like to have my 20 AUD back. I have all the chat transcripts and the relevant emails with this company. They are the most pathetic and painfully fraudulent company according to and many others.
Please help.
wallet is scam
hi everyone this company is a scam hey invest much more for the adds and emarketing and make themselves honest company but they are thiefs when you I open a wallet I transfer money to this wallet and follow the steps to confirm my passport I submitted an authentic copy of my passport, first they rejected it and i asked for explantion they say you must copy the back too, i did this and copy the back and each page in my passport and still have no confirmation I realized after that is the way how they steal money from us, without confirmation you can do nothing with your own money and still blocked the only thing you can do is send a top up to a mobile phone and this is a scam too they take your top up and send you nothing nada I want to sue them but since I am outside usa I have no options to fill forms for the internt complaint so I am disapointed for a company that wa trusted because it is situated in usa,
Paytoo - with held money
Dear Complaints Board, I have been working for a company and they pay my money in to a wallet at www.paytoo.com and I drawer it out on a prepaid credit card. At Christmas 2011 they stopped the facility to transfer the money from my on-line wallet to my prepaid card. I have several thousand us dollars in the account and can not get to it because of...
Read full review of Paytoo and 6 commentsRecent comments about Paytoo company
with held moneyYour Voice Matters: Our Commitment to Genuine Reviews
At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.
ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.
ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.
We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.
ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.
Is ComplaintsBoard.com associated with Paytoo?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Paytoo Customer Service. Initial Paytoo complaints should be directed to their team directly. You can find contact details for Paytoo above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Paytoo. Discuss the issues you have had with Paytoo and work with their customer service team to find a resolution.
We have received your comment. Thank you!