The complaint has been investigated and
resolved to the customer's satisfactionResolved Payday Loan Resource Center — Unauthorized debit!
resolved to the customer's satisfaction
On [protected] a preauthorize debit was made on my bank account to WWW.pdssup.com 080117 for $6.78 which is assume will be done monthly since it says its a membership. I did not sign up for this membership and have no idea how they got my account #. I tried e-mailing them to resolve this issue and got no reply. I tried their live chat and given the information I was asked for he was unable to find an account for me. I was told to go to the authorities and report internet fraud, send them the report and they would investigate, they also wanted me to fax a copy of my bank statement (which I don't feel comfortable doing.) Once the investigation was complete they would refund my money. He supplied me with a phone number to call which I did. The girl would not help unless I supplied her my Social Security Number. I told her I would not give that to them as I wasn't sure they were legit seeing how they have already charged my account without my knowledge or consent. I told her I would be reporting them to the bbb and the authorities and she hung up on me. When I tried calling again I was on hold waiting for a representative for more than 10 minutes. I cannot give you the physical address or City or State as I have no membership number or account name to access the web site and that info is not available on the page that is displayed at the web address I gave you.
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