I purchased one box of Sutarfeni priced at $10.13 from the Orlando Patel Brothers location. However, I was charged for two boxes, resulting in a total charge of approximately $20.26.
At the checkout, I questioned why the total was around $20, but the cashier at the Orlando location told me that was the correct price. After returning home, I checked the price printed on the box, which clearly showed $10.13. I also reviewed my receipt and discovered that I had been charged for two boxes even though I purchased only one.
I am requesting a refund for the additional amount that was incorrectly charged. I would also appreciate it if this matter could be reviewed to help prevent similar billing errors in the future.
Thank you for your prompt attention to this issue
Claimed loss: $10.13 Plus 6.5% sales tax
Desired outcome: Refund
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