ParkingEye
reviews and complaints

I parked for 40 minutes in Aldi at Blaby Leicestershire and upon paying for my shopping and leaving the store 40 minutes later AFTER having entered and verifying my vehicle details on the instore parking eye terminal which I photographed I received a penalty notice a week later! This is not the first time, it is another in a history of the same unjustified action against me. I now believe, as do others, that Parking Eye randomly send out these penalty notices hoping that customers will just pay the £40.00 reduced charge without questioning it. I now intend to raise this concern with my MP who I shall incite to involve the Police because I suspect this is quite simply gaining payment by false pretences.

Hi I am a support officer for Melksham Link which is a voluntary organisation which takes people to hospital appointments .

One of our volunteers visited the Emerson’s Green Practice Plus centre on 5th July ,he didn’t realise that as it’s out of our Wiltshire area that he was not registered for parking ,as we are at many of our local hospitals .

He has now recieved a fine and has 14 days to pay from the 9th July at the reduced rate

Reference Number is 256039/413375

Car Reg number F1 LEM

As I am sure you will appreciate that as a charity we rely on donating to keep the service running for our community, and stand to lose volunteer drivers , would you please consider cancelling this fine on this occasion .

I have informed our Chairman to let our volunteers know in the future they will need to go into the building to tap in their reg number .

Hoping you can help

Kind Regards

Pat Cook

I parked @ Parkingeye Harrogate.
I calculated hours parked & paid what i thought was correct. Turns out i was 4 minutes late. they sent a 60£ bill . After loosing my appeal, they pressure you by saying pay your discounted price or if you appeal again, you pay more. You are given a time limit to pay the penalty. Ridiculous being 4 minutes late & paying 60 pounds . Unacceptable.

I was fined £70 for parking at Aldi Stanley ref no 005410/321888. I was a customer shopping at Aldi's on the 27th Aug 2021 I have proof. I was told if I paid the fine within a certain time I would only have to pay £40 which I did straight away, I went into Aldi's to tell them about the fine the manger was excellent told me she would phone parking eye and cancel the fine, but because I had already paid the £40 nothing could be done she did phone but got nowhere, I'm a loyal customer at Aldi's yet I got fined £40 for being 15 mins over, I don't blame Aldi the manager said if parking eye got in touch with Aldi at stanly she would confirm I did shop there on the 27th Aug but I have enclosed proof, the £40 is pending for 28 days, if Aldi was willing to cancel the fine, why can't parking eye at they work for Aldi, I also feet they should had a ticket machine so you have proof of a time when you enter the parking and leave,

I was issued with parking fine 325351/521042. 29.07.21. I appealed against this on 08.08.21 in writing to the appeals department at Blyth. I have not received acknowledgement of my appeal and I have just been sent a reminder to pay. I am unable to speak to anyone about this either at your head office address in Chorley or the appeal department at Blyth. I have sent an email to the appeals department but I do feel you are making it very difficult by being inaccessible. You dot appear to have any customer services support. The only phone number only wants people to pay the fine.

Re the above parking charge incurred on the 17th March 2021. I paid this charge of £42.00 on the day I received the notification on the 29/03/2021.
Unique Tran ID- ZBTF7J769F32, Payment Ref. 457-6697
Today the 6/04/2021 I received a payment reminder for this charge.
I feel I must point out that demanding money with menaces that you are not entitled to is a criminal offence.
Regards Gordon Stevens

I was devastated to get back from holiday today to find a parking fine I know the two hour limit is to dissuade hospital parking but on this occasion I had been in the shop and then met a friend for lunch. It appears that due to Parking Eye who you have employed I will no longer use this particular Booths again, indeed I feel strongly that I will not use Booths again even though I like the quality of food. I will pay the fine but I am disappointed in the service.
Catherine

Parking Fine - Free Parking advertised by Ramada Inn Chorley, requested by receptionist to put car registration into a terminal operated by the Parking Eye group at reception.
Although Ramada Inn has sent Parking Eye a cancelation request via email, due to us staying at the Inn over night and confirming our stay, Parking Eye has ignored this request and we are now having to go the the mediation service at a small claims court.

1st Email :-

Hello,

Please can you cancel the following parking ticket.
Ref - E3FC8N4H

Kindest Regards

Ramada Chorley South
Chorley Ramada South

2nd Email :-

Hello,

Mr Lee Mort was a guest at the Hotel on 12th May 2018
Departing on 13th May 2018.
Check in time was at 18.58 on the 12th May 2018
Check out time was at 10.44am on the 13th May 2018

The guest put his Registration details in the Parking eye machine on check in.

We have had several issues with the machine issuing tickets even though guests have entered their details.

Kindest Regards

Ramada Chorley South
Chorley Ramada South