Parcel Compare review: Book direct with the courier company, not these cowboys

I mistakenly overwrote the delivery address with my collection address. I got in touch within minutes of the booking when I realised this. This is where the issues started. This company has no means to deal with customer service. They threaten cancellation charges and change of delivery address charges. There is no way to speak to anyone. I raised a ticket which is not easy in itself and get no responses. Their live chat is a joke.
Save yourself money and book direct with the courier company Do not book with parcelcompare as they are just aggregators adding 10% to the normal charges with no customer service infrastructure if anything goes wrong or god forbid you need to contact them.
I wish I could give less than 1 star...