CB Fast Food Chains Panera Bread Complaints #242-261

Panera Bread review: steak & agrula sandwich/broccoli cheddar soup

2073morrill of San Jose, US

Sep 30, 2019 11:59 am UTC

I called yesterday and reported on the phone. I then received an e-mail which I replied to with a photo, but I don't know if it went thru. For this reason I am reporting again. My son ordered (2) Stead & Agrula Sandwiches and Broccoli Cheddar Soup for a pick up order (#[protected]) from the Panera Bread restaurant on Mowry Ave in Fremont, CA. When he got home he found no chips, the wrong size soup and no bread for the soup. It gets much worse. When eating his sandwich, he found part of a broken plastic knife. I immediately called the this Panera Bread. Four times. No answer. That's when I called and reported it on your Customer Service line. I took this as a serious problem. The other part of that plastic knife could be in a child's sandwich. However, since I could not get anyone to answer the phone at Panera Bread on Mowry, Fremont, I couldn't make sure that didn't happen. The man I spoke to at your Customer Service Center was great. I'm just sorry that I messed up my reply e-mail when trying to send a photo. If you want me to send the photo, please e-mail me at Kathleen. [protected]@finelite.com. This is my work e-mail. Yesterday I gave my home e-mail of [protected]@yahoo.com, but I cannot seem to get the photo to go thru to you.

Panera Bread - steak & agrula sandwich/broccoli cheddar soup - Photo 1

Panera Bread - steak & agrula sandwich/broccoli cheddar soup - Photo 2

View 0 more photos

0 comments

Add a comment

Panera Bread - terrible experience 232

Resolved

Panera Bread - unsanitary/disgusting/unhealthy 45

Resolved

Panera Bread - The new tipping feature when checking out. It's got to go 33

Panera Bread - discrimination 10

Resolved

Panera Bread - working experience 13

Resolved

Panera Bread - managers

Resolved

Panera Bread - lentil quinoa with cage free egg/turkey bacon sandwich

Panera Bread - overcharge 5 times for an online order

Panera Bread - poor customer service 1

Panera Bread - cashier meanness (2955 sw 160th ave-pembroke pines, fl)

View all Panera Bread reviews and complaints

Panera Bread Contacts

Panera Bread phone numbers

+1 (855) 372-6372

Click up if you have successfully reached Panera Bread by calling +1 (855) 372-6372 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (855) 372-6372 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (855) 372-6372 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (855) 372-6372 phone number

Customer Service

+1 (314) 984-1000

Click up if you have successfully reached Panera Bread by calling +1 (314) 984-1000 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (314) 984-1000 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (314) 984-1000 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (314) 984-1000 phone number

Legal Department

+1 (312) 629-7219

Click up if you have successfully reached Panera Bread by calling +1 (312) 629-7219 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (312) 629-7219 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (312) 629-7219 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (312) 629-7219 phone number

Media Contact

+1 (724) 650-5495

Click up if you have successfully reached Panera Bread by calling +1 (724) 650-5495 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (724) 650-5495 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (724) 650-5495 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (724) 650-5495 phone number

Manager

+1 (303) 356-8374

Click up if you have successfully reached Panera Bread by calling +1 (303) 356-8374 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (303) 356-8374 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (303) 356-8374 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (303) 356-8374 phone number

+1 (314) 984-2444

Click up if you have successfully reached Panera Bread by calling +1 (314) 984-2444 phone number 0 0 users reported that they have successfully reached Panera Bread by calling +1 (314) 984-2444 phone number Click down if you have unsuccessfully reached Panera Bread by calling +1 (314) 984-2444 phone number 0 0 users reported that they have UNsuccessfully reached Panera Bread by calling +1 (314) 984-2444 phone number

CEO

More phone numbers

Panera Bread emails

panerabreadcustomercare@panerabread.com

100%
Confidence score: 100%

Support

Panera Bread address

3630 S. Geyer Road, Suite 100, St. Louis, Texas, 63127, United States

Panera Bread social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 28, 2026
View all Panera Bread contacts