PACIFICA PROPERTIES review: FAIL TO PROFORM

COMPLAINT AGAINST PACIFICA MORTGAGE / PACIFICA PROPERTIES
In the year of 2008 I listed my house for sale with Pacifica Properties. It was known at that time that it was going to be sold as a short sale.
The first buyer we had, Pacifica’s processor sent a ‘HUD-1’ sheet to the lender with the termite report on it showing the costs of termite related repairs on it. It also had a request for a ‘home warranty’ with a price cap on it. This is to allow the sellers lender to examine what the lenders costs are going to be for the short sale to go forward. In this short sale I was not going to be able to pay for ANYTHING! I was living on the last of my savings! The agents Dave Clark and Michelle Goodwin at Pacifica knew this from the onset that this was a short sale and I was broke.
That first buyer went away, but the escrow remained open while we worked to find a new buyer.
The next buyer bought the property.
However, this time Pacifica prepared the HUD-1 and it did not have the termite costs on it nor were the home warranty cost on it. Hence the bank never saw these costs, and never agreed to cover these costs, or even say that they weren’t going to cover them all. If they had, then we could have made other arrangements. At the last minute I was informed of this, so no other arrangements could be made. I got charged with these costs because of their mistakes. The TC, Nicole Potter or Michelle Goodwin, working for Dave Clark appears to not have very much experience in the short sale transaction. There was no time to make any other arrangements. There was a trustee sale date 5/15/2009.
Then they said we had to come into the escrow office with money/chasier check or money order to pay for the termite, home warranty and some additional cost of 1890.30. So we had to borrowed money to pay for these additional costs that was not disclosed us and only part of this was disclosed in the HUD.. Please see the totals.

$3944.00 (termite $1654.+warranty $400.+ other exp that was not disclose to us $1890. This company has mislead us and did not perform, miss represent the DRE.
I have called this company many times besides the date listed but no response or reply. They refuse to talk to me or my husband. So now we are turning to you for help. Its not right for representatives of the real estate department to take advantage of the people especially the ones in such distress like loosing their
home or life long savings or investment. Please help us.

Note : this case was not dismissed in court, we cancelled it. And I Rajkumarie never worked for this company. My husband did but not any more. These people lies to make themselves look good. But they did the same to my friends (Kevin and Jessica Smith).

Rajkumarie Bechtol