Ox Car Care is scamming people out of their money for extended car warranties. They take monthly payments estimated $100 to $250 per month and only pay up to 35% of most repairs needed on a use car. Most of their claims are denied and take over 2 weeks to a month to review and respond to a claim.
Once you purchase a warranty through Ox Car Care Inc., they sale your policy to a secondary warranty company call Superior who handles your claim. If Superior deny your claim you can not collect anything from Ox Car Care Inc or superior.
After payment estimated 28 payments estimated $4500, during the last remaining months of my contract, I had an engine problem, a leaking gas valve in the engine and estimated cost to repair was $9,000. Ox Car Care Inc. and Superior refuse to pay.
I took Ox Car Care Inc. to court and won a $12,658.00 Judgement.
The problem now is collecting, it cost money to achieve a Judgement and more cost to collect if you can collect.
After numerous calling, mailing and have them serve with a writ of execution, subpoena's and Application of Notice for Appearance to show assets in court.
Ox care care Inc. Owner, CFO and Executives which are all family members have made it extremely difficult to collect the Judgment.
I was notified by one of their legal council, there's no money to collect, the company is in the process of closing down through Chapter 7.
Unfortunately many others have experience this with other extended warranty companies or with Ox Car Care Inc., no legal oversight City, State or Federal government investigating the operations and responsibilities to honor their warranties. These warranty companies, know it take a lot of time and financial resource to fight them to pay and or compensate you for the repairs needed on your car after you have start making payments or paid it off.
They are rated as a BBB Accredited Business, but have not provided the service to the public to achieve this honorable award.
Recommendation: Be aware of loosing your money. Most of the repair request is denied.