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10:44 pm EST

Oprah Magazine magazine delivery

My January Oprah magazine was delivered for the first time with Door-Front Direct. It was thrown onto my driveway and many cars ran over it until I returned home from work. When I picked it up it was torn. I do not want Door-Front Direct. I never signed up for it. Please cancel it and deliver all my magazines into my mailbox. Thank you very much!
Bracha Silber

Country of complaint: United States

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4:18 pm EDT

Oprah Magazine magazine didn't order

I did not order any Oprah Magazine yet received a bill in the mail stating payment overdue, pay immediately. My husband said that it was just a ploy to get hooked into paying and receiving to boost their sales n that if I were to just ignore it that they wouldn't send magazines and that it would be done deal. But then today I received a magazine n I don't have or want any subscriptions. I just couldn't believe that Oprah would let such deceptive conduct happen. I want this to stop not just for us but all others that this is apparently happening to.

Country of complaint: United States

Address: Saint Joseph, Missouri

ZIP: 64506

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6:21 pm EDT
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Oprah Magazine Hearst corporation

Hi
I ordered Oprah magazine and cat service has always been crap first they denied recording my subscription I'm their bloody system and me struggling to prove that my credit card was billed then I didn't receive any issues then I cancelled my order and they don't want to refund me.
I email them and they never reply they r the worst customer experience ever a bunch of liars and thieves.
Acc number: [protected]

Country of complaint: Egypt

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glatt
Peru, US
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May 15, 2011 9:06 pm EDT
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check out prepaid legal services www.prepaidlegal/hub/wglatt

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1:30 am EDT
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Oprah Magazine Request for refund

I ordered O Magazine on 1/18/11 online and was immediately asked for payment. I paid it, but did not receive a magazine until 3/12/11. After looking through it, I realized that I wasn't interested in receiving any further issues. When I tried to cancel, I was offered two additional issues or subscritions to two other Hearst magazines. When I declined all offers I was told that my subscription was uncancellable and did not qualify for a refund.What else can I do to cancel this subscription and get my money back?

Company Business Name: Oprah Winfrey

Country of complaint: United States

Website: Oprah.com

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9:53 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Oprah Magazine did not order

I went on line to get a free Kentucky fried chicken dinner for my 95 year old mother in law and her 85 year old sister which they told me about. We never got the dinner because they had said they ran out. I bought them another dinner and filled out a paper for a rain check for them. We only got the rain check for one person only during a time frame I was not available. I do not have the time to read the magazine and did not want it. I do not know how I got the magazine to begin with. I received one copy and would like to pay for the only one I received not for a subscription I would never havethe time to read. I am 65 and work besides taking care of the needs of 4 elderly people is why I do not have the time to read the magazine. I want this canceled.

Country of complaint: United States

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kim mead
Traverse City, US
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Oct 25, 2010 3:58 pm EDT

did not order. receiving invoices. did not order.

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revsheila
Toledo, US
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Dec 07, 2009 3:50 pm EST

I was on the Oprah.com website in September of 2009, and entered a sweepstakes, and the next thing you know I get a confirmation of my subscription and then I get an emailed bill. A few days later another email bill arrived telling me my bill was overdue--ALL FOR A MAGAZINE I DID NOT ORDER.

After some thought, I decided to pay the bill and get the magazine since I had considered subscribing to it from time to time. I did pay the bill by check in early November. Thank God they don't have my credit card information. They cashed my check immediately and that was more than a month ago, but I have never received the magazine.

While the company doing the billing is Hearst, the initial point of initiation was the Oprah.com website. I have contacted the editors of O Magazine, but never heard back. I guess this was an important learning lesson that even Oprah's website isn't safe. My time, energy and peace of mind is worth more than $18, so I am not going to pursue this any further, but I will never subscribe to O Magazine, or knowingly deal with Hearst again.

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2:28 pm EST

Oprah Magazine Magazine Subscription

Got a mailing from these guys telling me that my subscription to the "Oprah at Home" magazine would be automatically renewed and charged to my credit card they have on file.
I don't have a subscription with them and never received an Oprah in Home magazine. There is no customer number on the mailing.
I contacted the Oprah at home magazine over the Internet and they couldn't locate my profile.
I am worried that they will misuse my credit card through some trick.

Company Business Name: SynapseConnect, Inc

Country of complaint: United States

Address: PO Box 30468, Salt Lake City, Utah

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2:37 pm EST

Oprah Magazine Subscription renewel deception

I got a letter in the mail from the "Hearst Corporation Invoicing Bureau" that says "PAYMENT DUE" and "INVOICE." The body of the text says:

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When you entered into an agreement to be billed later, we believed you would send your renewal payment upon receipt of your invoice. Now as your subscription is coming to an end, we still have not received your payment.

You can resolve this matter quickly and easily by returning the subscription invoice with your payment in the enclosed envelope.

Your prompt payment will allow us to continue your subscription which we're sure will provide you with the utmost of reading enjoyment.
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This is a very deceptive attempt at getting me to renew my subscription. I didn't agree to bill my original subscription later, I bought it through amazon.com. Hearst Corp has sent several deceptive renewal notices, but this one is the worst yet.

Country of complaint: United States

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Ruth Priscilla Marks
US
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Feb 08, 2010 11:37 am EST

I have not been reciving my magazine. I spoke to a young lady last month, she told me to call if I did not receive my magazine the 1st week in February.

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virginiamarguerite
CH
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Feb 16, 2012 5:42 am EST
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I renewed my subscription to Oprah Magazine last year and have not received the December, January or February issues. I live in Switzerland and the magazine was delivered without fail before my renewal. I cannot find an email address for Hearst subscriptions in order to contact them.

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kristy stamp
US
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Mar 15, 2010 12:18 am EDT

order details were first 16 issues were free and then would get a notice to cancele, but did not get notice and was charged $ 36.00

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GoGranny
Sun Prairie, US
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Mar 10, 2010 8:11 am EST

Ordered Magazine in January, to get a sample, then decide if I liked it...got bill...NO MAGAZINE yet...March 10, on bill it says offer ends March 11 ! What gives ? Shirley Martin, ggg.sjmartin@charter.net (also...there is no phone # anywhere to reach them !

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R.Gilbert
Buffalo, US
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Jan 31, 2010 12:45 pm EST

I canceled the subscription and I am still getting bills.

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keef
Philadelphia, US
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Jan 09, 2010 10:41 pm EST

i paid for perscription, only got one issue of Oprah magazine

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S Colby
Tulsa, US
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Oct 09, 2008 4:15 pm EDT

Being sent invoice when I do not owe them money.

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sarah49
Virginia Beach, US
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Nov 03, 2011 12:58 pm EDT

I have received the same threatening and billing statements for the Oprah magazine through Hearst corporation. She should be ashamed to be using a company that uses tactics like that. For that reason alone I will never buy another magazine. I don't believe that you should have to call anyone, just ignore the false statements and post!

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Lucy Lockett
Virginia Beach, US
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May 18, 2011 4:20 pm EDT

My complaint is that I did not receive my April issue until 17 May 11 and I have not received my May issue as of today 18 May 11. I would appreciate the magazines on time at least within the same month. I did not have the information on being on her show therefore I was late entering the information to be a contestant hoping to win a ticket. Thank you for making the wrongs right.

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PAM Steinhauser
Florissant, US
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Jan 07, 2011 9:56 pm EST

Did not receive my subscription to OPRAH and my tote bag gift. Paid by check and bank shows it was cashed on dec. 13, 2010