Menu
OpinionOutpost Customer Service Phone, Email, Contacts

OpinionOutpost
reviews & complaints

www.opinionoutpost.com
www.opinionoutpost.com

Learn how the rating is calculated

4.3 582 Reviews

OpinionOutpost Complaints Summary

3 Resolved
103 Unresolved
Our verdict: If considering services from OpinionOutpost with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for OpinionOutpost has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of OpinionOutpost. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

OpinionOutpost reviews & complaints 112

Filter reviews by rating
5
472 reviews
4
0 review
3
3 reviews
2
1 review
1
0 review
Sort by:

Newest OpinionOutpost reviews & complaints

ComplaintsBoard
Y
1:55 pm EST

OpinionOutpost my account was frozen for no reason

i went to cash out my points and my account was frozen, this seems like i was scammed out of my time.. They cant be aloud to d this i spent hours on there website trusting in them just to have my account frozen for some BS reason.. data concerns... again i was scammed out of my time and something needs to be done

my account was under the email [protected]@gmail.com

Read full review of OpinionOutpost and 1 comment
Hide full review
1 comment
Add a comment
W
W
William Jonson
, US
Oct 20, 2019 4:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Opinionoutpost, froze my account without any reason.

ComplaintsBoard
B
6:21 pm EST

OpinionOutpost account was frozen

Tried to collect my money from opinion outpost. It says my account has been frozen because of data error I've done surveys on line at opinion outpost for 4 or 5 years or more and never had a problem. Now it says my account is frozen. When I try to reset my password it says they will send me an email telling me how to do that but it never happens. I never get the email. It says I never had an account, but they owe my 11.12 that I have tried to collect. Don't understand have never had any problem getting paid before

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
F
11:38 am EST

OpinionOutpost data concerns

Hello there I recently joined opinion out post and I had completed a good amount of surveys. I tried to log in and complete some more but then I got a hold on my account due to data concerns. I'm not to sure what that means. I waited a good two days before logging in again and still the same hold on my account. I was wondering how I can log back in and get that hold removed.

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
B
5:50 pm EST

OpinionOutpost account locked

Please advise why my account is all of a sudden locked. I was not told of this, just happened to log in to look for a survey. Why was I not informed? Please advise asap. Thanks. I am told that my question is "too short." Are you in the habit of receiving "long complaints"? I have enjoyed surveys and would like to manage to complete some. And I just would like to know why my account is locked. Is this long enough?

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
M
1:41 pm EST

OpinionOutpost survey prj-281549-qr4g3_4 *

Upon finishing this survey the site OpinionOutpost was under maintenance so I was never rewarded the points I was supposed to have earned, I have been doing surveys through OpinionOutpost most other year for Christmas gifts it is an awesome website and I'm very impressed with them this is the first time this has ever happened I'm sure it was just a fluke I was wondering if anyone could please look into this matter it would be appreciated thank you very much

Read full review of OpinionOutpost
Update by mayle420
Dec 17, 2017 12:38 pm EST

And what really upsets me is the survey was for my child to complete I was going to give him the points redeemed but none ever came its really upsetting I don't understand how you could let us complete the survey while the site was under maintenance please look into this matter

Hide full review
ComplaintsBoard
P
12:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost rewards

Hi i am from the uk i wanted to claim 20 pounds worth of vouchers from opinion outpost uk this was 11/10/17 the status says failed.i have chased many times i just get emails stating we will look into it will take seven days i have never heard anything despite me chasing up. I have since claimed 10 pounds in vouchers says successful nothing received. I have spent at least 30 hours filling in surveys but it looks like i have been scammed i want the uk. address please I am going to my member of parliament i am still going to the MP whether you provide it or not.You have 7 days to pay me my vouchers

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
S
1:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost frozen account

Look i have been trying to reach someone at opinionoutpost for 3 days. No one returns my calls. I changed my email from [protected]@aol.com to [protected]@gmail.com. i did every thing the way i was suppose to and even confirmed my new email when you sent the confirmation email yet you still froze my account the moment i tried to redeem my points. Please unfreeze my account. Ive tried numerous times to call. Thank you

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
T
11:54 pm EDT

OpinionOutpost frozen account

My account is frozen because of data concerns I'm told what does that mean, And why I would like to know and I know Im not the only one, I have been doing these surveys for a while never had a problem until know if you ask my opinion a d I give you my opinion how can it be wrong, I mean really can you tell me what is going on and what about my points I've accumulated will I be compensated for those

Read full review of OpinionOutpost and 2 comments
Hide full review
2 comments
Add a comment
C
C
cleverkatz
, CA
Nov 08, 2017 1:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

My account is frozen. No one will tell me why. I know I try to tell the truth on all the surveys. But sometimes the truth hurts.
Everyone has a right to face their accusers and to find out why they are with holding our money. And It is always the same way sucker doing the quiz thinks he can redeem for $10. This is outright [censor]. What an ignorant way to run a company they should be fined for in effect stealing our money. I know this will probably have repercussions on me but I' ve got broad sholders.I'm an old age pensioner, thought Iciuld earn a little extra to help out, ./;llkf. A wealthy company like this can't give what one of its employees earned and they are holding it back. Isn't this why the people got fedup and said the one thing that a CEO may cry is Union. May be we should let them suffer in their own excrement when they have no one to clean up after them. I am so Pissed off I could spit nails. B y the way arent the surveyors supposed to be unknown. Especially to the [censor] that set up the quiz. I don't care if I'm taking your last ten bucks..You'd do it and are doing it to me. I've got nothing of real value. I live in a dump. You [censor] send some horrible surveys such as where you purchases clothes, how much were they and what design they had who was gonna wear it. It ain't nobodys business but my own. then when a web site that I was warned to stay away from showed their true colors. I'M 72 yeaes old and all life has handed me is a ball of s t . This is no way to live with you coperate [censor]. This sort of treatment gives you a bad name you say so your self when you advertise. I noticed in one area the Survey Sattrap Now this is how you take it Real Paid Survey reviews- does this mean you paid them to.Its all in the way you read it. We may be poor white or any color you want Trash. I'm tired, i'm gonna die soon. so mr corporate man come and live as we do just for a week. I'll only charge you $10.00. You probably won't even let them see this. bye-bye!

T
T
Tracy Saint
, US
Nov 02, 2017 3:15 pm EDT

Wow im am so shocked that this is happening to multiple people not just me and during the same time period, i have been trying to contact customer service for almost a w el i have called emailed everything no response . I think its ridiculous and unprofessional to remove thr access to peoples accounts from them by freezing or terminating knowing your customer service isnt even available to help. There are people who actually really need to take these surveys for extra cash . Its sad . As a company you guys really need to step it up . It is 10x worse that this happens when people go to redeem points they worked hard to get

ComplaintsBoard
H
5:28 am EDT

OpinionOutpost opinion outpost

Opinion Outpost is fraudulent; the moment you try to redeem any reward your account will be immediately terminated. Their customer service is seemingly automated to attempt to delay and frustrate you so that you will give up.

Their business model appears to revolve around suckering in new members, squeezing them for as much survey data as they can then terminating their accounts. As long as people keep signing up, Opinion Outpost keeping getting free money at the expense of others.

It is quite plainly a scam.

Read full review of OpinionOutpost and 1 comment
Hide full review
1 comment
Add a comment
A
A
Amir Richard
, US
Apr 23, 2018 12:50 pm EDT

My same experience, they aggressively solicit your time and information, sell it to their customers and then delay, delay until you get frustrated and cancel. However, this practice is known as fraud and because they do it via the internet in us it is known as wire fraud so the only recourse is to tell you State attorney General's office about their practice; they should issue a cease and desist and then their global customers will stop using them.

ComplaintsBoard
A
3:45 pm EDT

OpinionOutpost closure of account

I have been a member of opinion outpost for several years completing many surveys and receiving several rewards. I attempted to redeem 100 points this evening (23/10/17) after completing some surveys and was informed that my membership has been terminated? Why? I was sent several invitations by Opinion Outpost this evening (23/10). I have completed those and have 100 points to redeem. I have done nothing incorrectly and ask for an explanation.
Please reinstate my account as soon as possible.

Thanks,
Anne Heatlie

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
R
8:05 pm EDT

OpinionOutpost payment not received!?

Opinion Outpost reluctantly refuses to honor commitments to their members. By engaging in frivolous and illegal conduct toward their members.
By improperly freezing, accounts placing unwarranted holds on members accounts. Alleging members violated policy by submitting two different email addresses when completing surveys. Which is utterly falsehood! And will be proved in a court of law. They have frozen my account over a year. After numerous calls, emails and complaints. They still are in violation of honoring membership policy, I have been awarded loyalty membership badges. I would never violate my membership. I know the rules of membership thoroughly. This is nothing more than circumvention of a civil rights violation. To illegally oppress a hireling in his wages, is a definite and serious civil rights violation. I have became exhausted in dealing with this company Opinion Outpost as well as other survey companies sponsored by
Survey Sampling International that I have completed surveys for!
I was informed by an lawyer that I have recourse to pursue legal action.
If Survey Sampling International deliberately refuses to honor their policy to their members, With that mentioned my next avenue is to inform the State Attorney General's Office and Better Business Bureau where Survey Sampling International is located. Opinion Outpost owes me $30.00 for 303 points acquired!

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
H
9:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost account deactivated

My account has been deactivated four times in the past year - the previous three times I complained and the account was reactivated. Each time I requested an explanation for the deactivation and each time I did not receive a response. This week I requested payment for points earned - two days later I get deactivated for the 4th time. I have completed almost 1, 000 surveys for Opinion Outpost in the past three years, yet I continue to receive this kind of treatment. I request payment for all surveys completed for Opinion Outpost and IPoll and a formal apology for the mistreatment I have received. My email for the Opinion Outpost account is [protected]@comcast.net

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
K
2:49 am EDT

OpinionOutpost frozen out of my account

I was frozen out of my account on Sunday October 15, 2017. I had just requested a $15 Amazon Gift Card. I have not received the $15 Amazon Credit and have received no response from [protected]@opinionoutposts.com.
How can I get back in and when can I expect my Amazon Credit? The website said I would get the Amazon credit in 24 - 48 hours. Nothing so far. It is Wednesday, October 18th. I see that this is a common problem.

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
O
9:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost sheppard

My account has been frozen for the 6th time in less than six months. It only happens when I try and redeem my points as like most of the other complaints both here and elsewhere. When someone does answer my email via the bogus 'helpdesk' it takes them days to respond, then there is the one to two weeks of jumping through hoops with supplying the same information over and over again only, following their instructions to the letter, and waiting for my account to get unfrozen. And once again, once unfrozen and I try to redeem my points...it gets frozen.
Maybe a class action law suit would either make or break them. All those interested, please email me at [protected]@yahoo.com, Subject: Class Action Law Suit and lets exchange ideas on how to kick this thing off...I'm tired of all the BS they give me and yet they still won't pay me.

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
B
2:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost frozen acct.

for over two weeks my acct has been frozen since I tried to redeem some points for a Amazon gift card. It has been over a week since I was able to reach some one at their support site via phone, and over a week since I supplied the asked for info via email.

This is probably the worst support team I have ever encountered.

This is not the first time that I have had trouble with survey co. but it will probably be my last.

Read full review of OpinionOutpost and 1 comment
Update by bob-biegel
Oct 11, 2017 8:32 pm EDT

received a response this morning. told me to wait 24 hrs before signing in. We will see.

Hide full review
1 comment
Add a comment
S
S
sissyann
, US
Oct 11, 2017 7:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I too have been having a problem signing into my account saying my account is frozen due to data concerns. I have sent 3 emails and cannot get a reply back from no one.

ComplaintsBoard
E
9:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost everything about your company.

im a new member to. i to have a problem. i called this company about a issue about getting into the site. im yet to get a call. i have read the compplants. i do not understand how companies such as this won can continue get away! with there bad company! i do think it is time for some law enforcement to look into this very big issue! people can not have to continue to make compplants. and nothing is done about it.

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
M
2:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost frozen account

I can not access my opinionoutpost account my email is [protected]@yahoo.com it has been frozen due to some kind of data problem and I can not clear it out. I can not get into the site and can not do surveys. Please help I would like to continue to use this survey site and also would like to know what data problem there is so I can avoid it in the future. Thank you for your time please respond to my problem as soon as possible.

my email is [protected]@yahoo.com

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
K
4:48 pm EDT

OpinionOutpost everything

Hi! I'm new to opinion outpost & was doing some research on this company & saw the complaints online & I am now worried about the rewards & other issues! I've written something to them anyway, I want to share it with you, it is long but i'm sending it all the way up to the top of the company, please, if you wouldn't mind, letting me know if you feel the same way? Thanks so much!

What's getting under my skin & i'm pretty sure, most of the consumers, i/ your consumers, need & deserve points so badly, even if we do not qualify for a survey, we're still taking our time to answer the questions! ~I am not qualifying for many survey's but I still spend my time answering questions & then being told I did't get any points at all because I didn't qualify for that survey, is upsetting considering the time it takes to go through each survey just to see if you qualify for it, I think, no, I know we should still get at least a point for all of the survey's we "pre-screen" for, the time we spend answering those questions because we're still taking our personal time to read & answer these questions! It also takes way too many points to get a cash pay out or a reward! C'mon, you want more consumer's, regular participating, dedicated, honest consumers willing to take their time answering your questions because you need the public, me/us, to give you our time & feedback in order to better the situations your asking questions about, we deserve better incentives that are within grasp, I & you know you will get a better reputation & awesome online reviews, instead of all of the complaints i'm reading & you would most definitely gain more trust therefore more participants! Makes sense does it not?
You have a decision to make, make it a smart one where all involved win! There are a lot of complaints online about quiet a few issues that now give me pause & I am very concerned as to why these issues are going unanswered & unresolved? Here is a link to just one of the googled complaints for ya to read:
https://www.complaintsboard.com/complaints/opinionoutpost-account-frozen-and-will-not-let-me-take-out-the-8000-of-mine-c911718.html

Is this what the president of this company would love to read because I mean, there's plenty more bad, bad reviews on this company! I mean will the complaints just go unanswered or ignored? I would hope not~

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
S
2:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

OpinionOutpost rewards

try to redeem some points with opinion outpost and ordered 2 £10 vouchers on 25/09/2017 they have never arrived . I did inform them of this, got email from them saying they would look into it but still no reply after 3 days. On my account it now says claim status failed but and the points have not been refunded, not sure if this is normal but fear the money has gone

Read full review of OpinionOutpost
Hide full review
ComplaintsBoard
V
11:49 pm EDT

OpinionOutpost my account still frozen

Which means I can't login in I don't know if you guy did this or there needs to be a update can you please answer soon as possible. I try logining in a each day and it just says the same thing over and over. I really need you guy to help me. I have 51 points I need to cash out. My email is vertyce.[protected]@gmail.com so if you guys can in freeze my account that s all I ask for thank you very much

Read full review of OpinionOutpost
Hide full review

OpinionOutpost Customer Reviews Overview

OpinionOutpost is an online platform that connects businesses and researchers with individuals willing to provide feedback through surveys. Users sign up to participate in market research by sharing their opinions on various products and services. In exchange for their time and insights, participants earn rewards such as cash or gift cards. The service aims to facilitate consumer-driven data collection while offering users a way to earn incentives for their contributions. OpinionOutpost is a tool for those looking to influence future products and services while receiving compensation for their input.

OpinionOutpost In-depth Review

In summary: OpinionOutpost is a user-friendly platform that offers a variety of surveys to its users. It stands out for its straightforward sign-up process, diverse survey options, and a reward system that incentivizes participation. While the survey frequency and payout threshold are reasonable, users should be aware of the time commitment required for each survey. The platform's reliability, coupled with an intuitive user interface, makes it a competitive option in the market of survey sites. However, like any platform, it has its pros and cons, which should be considered before signing up.

Overview of OpinionOutpost: OpinionOutpost is an online platform that rewards users for sharing their opinions through surveys. It connects companies with consumers who provide valuable feedback on products and services, influencing future business decisions.

Ease of Use and Website Navigation: The website is designed with simplicity in mind, making it easy for users to navigate and find surveys that match their interests. The layout is intuitive, and users can quickly access their account information and rewards.

Sign-Up Process: Registering with OpinionOutpost is straightforward. Users are required to provide basic information and can start participating in surveys shortly after completing the sign-up process.

Variety and Types of Surveys Offered: OpinionOutpost offers a wide range of surveys, including consumer products, advertising effectiveness, and political opinions. This variety ensures that users have access to surveys that are relevant to their interests and expertise.

Time Commitment and Survey Length: Surveys vary in length, typically taking between 10 to 30 minutes to complete. Users should be prepared to dedicate a reasonable amount of time to each survey to earn rewards.

Reward System and Incentives: Participants are rewarded with points for each survey completed, which can be exchanged for cash or gift cards. The platform occasionally offers sweepstakes entries and other incentives as additional motivation.

Payout Threshold and Redemption Options: The payout threshold is relatively low, allowing users to redeem their points for rewards more frequently. Redemption options include PayPal cash and popular gift cards, providing flexibility for users.

Reliability and Frequency of Survey Opportunities: OpinionOutpost is known for providing a steady stream of survey opportunities, although the frequency can vary based on the user's demographic profile.

User Experience and Interface: The platform's interface is clean and user-friendly, contributing to a positive user experience. Information is presented clearly, and the process of taking surveys is streamlined.

Customer Support and Service: OpinionOutpost offers customer support through email and an FAQ section. Response times may vary, but the service is generally helpful in resolving user issues.

Privacy and Data Protection: The platform takes user privacy seriously, employing measures to protect personal information and ensure data is used in accordance with their privacy policy.

Community Feedback and User Reviews: User reviews are mixed, with some praising the platform for its ease of use and reward system, while others cite concerns over qualifying for surveys and customer service responsiveness.

Mobile Accessibility and App Functionality: While OpinionOutpost does not have a dedicated mobile app, the website is mobile-friendly, allowing users to take surveys on the go from their smartphone or tablet.

Comparison with Competing Survey Platforms: Compared to other survey sites, OpinionOutpost offers competitive rewards and a user-friendly experience. However, some competing platforms may have a higher survey availability or offer additional ways to earn points.

Pros and Cons: Pros include a user-friendly interface, diverse survey options, and a reasonable reward system. Cons may include the potential difficulty in qualifying for surveys and the variability in survey frequency.

Final Verdict and Recommendations: OpinionOutpost is a legitimate survey platform that is worth considering for those looking to earn extra income through surveys. It is recommended for users who appreciate a straightforward and user-centric approach to online surveys. However, users should manage their expectations regarding the frequency of surveys and qualification criteria.

How to file a complaint about OpinionOutpost?

Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

OpinionOutpost contacts

Phone number

+1 (877) 254-1234

Website

www.opinionoutpost.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with OpinionOutpost?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with OpinionOutpost Customer Service. Initial OpinionOutpost complaints should be directed to their team directly. You can find contact details for OpinionOutpost above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about OpinionOutpost. Discuss the issues you have had with OpinionOutpost and work with their customer service team to find a resolution.