Bought an INV18GDR from Kohinoor last weekend. Why would Onida, for a product that costs Rs.46, 990, not provide a 3-pin plug along with the insanely short electrical cord? How do they expect their customers to connect the cord to a socket without the plug? Can even Mr. Gulu Mirchandani or Mr. Vijay Mansukhani put a cord into a socket without a proper plug attached to it? If they have engineered a way to do this, please share it with your customers too! They might as well take an extra Rs.100 but provide the stupid plug! Other brands provide it. Also, when your AC has a water outlet, why won't you provide the outlet pipe along with the accessories? Simply unfathomable to my understanding. And then your installation person will charge me irrational sums for all these "extras" with the audacity to say that if I don't want to pay tax, I should pay by cash & not ask for a bill. Please delete the Values & Mission page on your website. Cz this shows you have none! The MIRC fraud of 2010 seems to have taught you guys nothing at all!