The complaint has been investigated and
resolved to the customer's satisfactionResolved Nuvell National Auto Finance — Bad Car Loan
resolved to the customer's satisfaction
Nuvell is definitely filled with crooks, liars, and just blatantly rude and unscrupulous people. I had a car loan that I shouldn't have even qualified for in 2004, at an outrageous rate. My payment was $450 for a $13, 000 car with a trade-in I still owed $4, ooo on which was worth about $1500-$2000, and this was a 60 month loan. I was working 2 jobs at the time, but I lost my part time job. They did nothing to work with me as far as a lower car payment. I informed them I was making $1300 less monthly than I was when I had 2 jobs and they refused to work with me. They were under the impression I was BRINGING HOME $3500 monthly. I didn't make that much BEFORE taxes. They even suggested I pawn stuff I owned in order to keep up with the payment. WTF? When I told them I couldn't afford the payment and the car was waiting for them to come and get it, they took a month to come for it. They told me to make a payment and that would keep me current until the following month. Duh!! What happens the following month when I didn't have enough for rent, which was less than the car I was paying for? They called my like 20 times a day, but that's what caller ID is for when the people you're dealing with are a**holes. I let them repo it and just said I'd take the hit and pay it off when I got around to it. In the mean time, I just got a little piece of car to get me from point A to point B. 2 years later, it goes to their collections dept, and the last date of activity was 03/2007-02/2009. WTF??? I know they can't update the last date of activity to cover a 2 year span. At least I've read this is an illegal practice. What kind of sh** is that? I thought the date was supposed to be from the very last payment plus 7.5 years. The car was repo'ed in May of 2005, and I haven't been in contact with them. If it was repo'ed in may, I would've been Nov or Dec when it went to collections, and it would've been 7.5 years from then at the most. What's up with the 02/2009 last activity date? What's up with the collections dates covering a 2 year span? I have a theory. They like screwing people over, approving bad loans to get more money and reaging accounts to screw up people's credit. My credit is poor, I'll admit, but I am working on it currentlybecause now I'm wiser and can manage my money better.. I'm not perfect, nor do I pretend to be. Do believe, I'll be disputing the info, and complaining about some of their practices. Hopefully, the company will disappear with the failing economy, but I guess the mighty cockroach has ways of surviving just about anything. Here's to wishful thinking.