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NuMotion review: Very poor repair job and not found a problem ( 3 comments)

H
Author of the review
10:42 pm UTC
Review updated:

Last year I was contract a services for repair my scooter mobility, and work with Medicare. My scooter have a record of problem and work outside. This years was change a battery, but after never stop unit have a problem, I am a senior 66 and disable, mean I can walk far, was take a unit for near two months and change motor, transaxle and many part more and charge near to 3.000$ to medicare. After that I was take for testing, and less or half hours show two time warming a unit and next simple die, with no any help I was try push seven block, but in less of two I was start feel real bad, one man was help me push to my home. That I was connect again a bow battery and a unit start working again. Few day after show a repair man, he check and said is working fine, like I was lie. here what I was see fail found a real problem and not was doing a long test before delivery to me. Or are a brand Invacare a problem or a business don't know doing a job. My problem are I no have a car, and can walk much and depend from a scooter for go any where and use a bus, but I scare to much now for try use a scooter again and if was charge big overcharge I thing must found a problem. What I can doing? please.

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A.c.s.
Kansas City, US
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May 06, 2023 7:09 am UTC

These new Roho cushions are not good at all,after a few months it loses air an then you have time refii almost everyday..My insurance shouldn't have to pay for defective items..This will be my 3rd seat within a years time

K
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katherinejack
Pensacola, US
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Nov 13, 2023 2:38 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Ijulyicalledbecausemychairwouldnottakeacharge

inseptreceivedacalledregaurdingacopayforachargerwhenisaiditwasnotthechargerbutthebatteries

inoctobercalledseveraltimesregaurdingachargerbeingshipped

innovemberreceivedthechargerhoweverthechairstillisnottakingacharge

4monthsnowandstilldonothaveafunctioingchair!

J
J
Joanne Jacquette
Coatesville, US
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Sep 17, 2025 10:45 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Waited six months to obtain a mobile chair. Receive September 2, 2025. The seat is much too short despite my only being 5 foot two and 155 pounds. I’ve called Numotion twice and left messages since 9/2/25 and have not hadthe courtesy of a return phone call. It is painful to sit in this chair for any length of time.

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