NTR*acoptimumcs.com / AcaiOptimum review: False Advertising 135

yup! they got us too! there's also a "GS LABS INC866-731-9319UT" THAT MAY POP UP ON YOUR CREDIT CARDS...BEWARE! THEY TRIED TO CHARGE US 89.71...THE FIRST ONE THAT WE ARE ALL REFERRING TO TRIED CHARGIND 69.00 AND THEN 2.52. STOP THESE ABUSERS. WE HAVE MADE CAPITOL ONE AWARE OF THESE THEIVES. HAD TO CHANGE OUR ACCOUNT, FILL OUT PAPER WORK, BLAH BLAH BLAH. DON'T LET THEM SCAM U!

I also was stung with $100 fee for a FREE product. This company should be reported to the Federal Administrators for false publicity and extortion.

JFM

yes hello im distgusted with it as well i was credited 3.53 first then week ago credited 64.17 i want a refund back cos i havent recieved any products what so ever its not right taking peoples money without their consent

I to have found myself out $161.16 because of supposed terms and conditions. Pay the shipping and handling and have a free trail period. The trial period is suppose to be for the months supply they give to try the product. The day the product got to my door they charged my card 161.16, I hadn't even tried the product. I called to have this charged removed and they quote terms and conditions to me and have a speaker who cannot even speak fluent english tell me I agreed to this, and when I ask for a supervisor no one can help apparently they are all on other calls. I can't believe that I have been taken like this. I have used other products over the years from other companys and never once has a company charged me for a trial product. Scam artists these people are never use there product
Linda, Edmonton, AB, Canada

I am having the same issue, however I was charged twice 79.98 and now 98.00. So I am out 177.98 for a product that does not work.. This companies customer care department is a joke, they repeat themselves and then when you say you want to cancel they put this recording on to offer you a 9.95 monthly fee to stay a customer, yet the do not offer to credit back the overcharges that you are getting with the 79.98 and 98.00 charges on your credit card, what a joke.

Not only was I surprised when I found out I was being charged $78.00 for each bottle but even after I canceled both, the next month I got another charge of $98.00 I called the supervisor and she said it had already been processed. I asked when it shipped? She said it was going out today, an entire month after I canceled it. Then she tried to refund $50.00 I went bezerk! She then agreed to refund the entire amount but I would have to ship the item back to her, I asked when it was shipped she said its already been processed I asked WHEN WAS IT SHIPPED she said today. This means that not only are they SHADY MISLEADING EXCUSES FOR EVERYTHING, PAIN IN MY REAR, How is it possible that these people can operate like this and no one can stop them? Aren’t we already going through enough? I bet a banker owns the company! FRAUD BEWARE!

See, I was a little worried that this may be a scam when I ordered the pills. But I am desperate to find something that works, so I thought I would give them a chance. After all, I had read that CNN article and I thought that they may have some credibility. I just ordered the Acai berry suppliments, got charged $.99 for that, then turned around and ordered the Paraslim suppliments (they supposedly work together) and got charged $4.95 for those. I checked my email and only got an order confirmation for the Paraslim suppliments. Never got one for the other suppliments. That is kinda weird to me. Also, I I read the entire page thoroughly before I ordered. I am willing to pay that money if these things work, so I agreed to the 14 day trial. Now, if it takes that long for them to get me my pills, well that isn't fair. I don't know why but I just decided to check out that weird website address I got on my statement. And it brought me here, and now I see so many people have been scammed. That is terrible. I really hope all of you get your money back. They won't get a penny from me, more than what I already paid. I put a block on my bank, so that I can never go over what I have in my bank. So, I cannot be overdrawn. And I put the money in the account to use for these pills. There isn't anymore left, lol. So, they can try if they want, but they won't succeed. And, I gave the wrong phone number because I know that things like this sell your phone number. And I don't want a bunch of wahhooos calling my phone. But, I will keep you posted as to what happens when I get my pills. I plan on taking them, and I hope they work. If not, then I am none-the-wiser. Take care everyone. -Kristina from Jonesboro, GA

I finally got my money returned to me after cancelling my credit card and filing a complaint with my bank. It was my bank that was able to get the money reversed, not me. I talked to this companies customer service and it was a huge waste of my time and energy. Thank God my bank was able to get it back. They filed fraud claim against the company. Good luck to everyone. This company is tricky. Please be careful.

Wish I had read this before I too was scammed. In the past week they have taken over $275.00 out of my checking account. Hope I'll be able to recoop some of my loses. I haven't calle them yet, but I will be turning them over to the BBB too. And calling the local news if I have to.

NEVER, EVER order anything from this company. My 14-year old daughter ordered a $4.95 trial from this company with my husbands credit card and then a month later we have two charges totaling over $180 - we called the company and they say "sorry, we will not refund your money, your daughter ordered them" then they hung up on me! This company is a SCAM, SCAM, SCAM! BEWARE BEWARE!

Good day

Please be aware that this company NTR ACAI OPTIMUM IS A JOKE... Please DO NOT BE SUCKED IN BY FALSE ADVERTISEMENT... NOTHING IS EVER FREE! They advertise that you will receive a free 14 day sample, but the reality is the company takes 14 days to get the product to you at which point they charge you the full price of the product...It's a scam that's been around for a long time. These people prey on consumers weakness and/or curiosity for a deal. NO DEAL HERE just GREED. Just be aware!

please join our group on facebook we need to do something with this fraud company
Fraud www.acoptimumcs.com /False Advertising

I have also had the same experience as all the above, i was told that i was liying because they dont do a free trial - that was the reason that i ordered them, because of the free trial. £126.71 in english pounds has been deducted from my account in total. When calling all they could go on about was the terms and conditions, which were not dispatched with the most expensive bottle of herbal tablets that i will have ever bought. Do not order this product or any product from this website as they are not a legitimate business, and can only run by ripping of people. Please please do not order any products from them

acoptimumcs took money from my credit card
was 121.10 euros
how can I solve my problem?
I am from Portugal
mail is andre.goncalves01@sapo.pt

I received a bottle of Acai for Free Trail and paid $4.95 for shipping fee last month and I found today NTR*acoptimumcs.com retrived $80. 77 on 5/24/2010 from my account. I didn't buy anything from the company. I think the company has mistaken and I want to refund my money.

Join our group on facebook

Fraud www.acoptimumcs.com /False Advertising

I too was subject to this fraud. I read about this from CNN article so that is why I believed it to be a credible product.
http://www.weeklyhealthnewscanada.com/latest/articles/breakthroughdiet/vc/ca/

I am pretty surprised to now find out when I get my credit card statement that this is a scam...

I to was scammed. They charged me $79.98 which I did not have. I am going to my bank in the morning & dispute this. My credit card is blocked. They took out the $4.95 off of my credit card. I am really angry about the whole situation. I hope no one else falls for this scam. I am also going to call the BBB & find out what can be done. I hope they put these companies out of business. Times are really hard right now. But I believe that these people will get their pay back. Gods Child from GA.

its a fraud. bank has checked them out. charged me $98 for nothing at all. tablets are fake powder.

Yes definitely a scam. I ordered FREE trial bottle which was 60 pills. Only 28 of the pills were free. They charged me $79.98 to my account because they said I had 14 days from the day I ordered them to try them out. I called to cancel and ask for refund. They said they would refund me in 5 business days, of course they did not. When I called back they totally were repeating themselves and kept saying they had to receive product 1st which they have 5 days ago. They assure me they put in refund today and it will be 5 business days. I am thinking again they are not telling the truth. Please do not order these. I tried one day. My arm went numb, my face went numb and I had a headache all day. I couldn't even put a sentence together or think of simple words for a whole 24 hours and still had a headache for a few days.

i was also riped off for 79.98 for the cleansing, &the weight lost pills. icalled my credit card co. they got a superviser on the phone, an he told me there is no refund forb my money.he also told me jason williams was the manager i would have to talk to about this. jason works on the following monday, but he dosn't take phone calls, how did i know that was coming. i'm a 61 yr old 100%veit nam vet .i doubt that jason williams is a patriot .don'tfall for this scam as i did .

I TOO WAS SCAM ALSO CHARGE 79.98 TWICE .I WOULD NOT TRY ACAIBERRY AND WILL LET EVERYONE I KNOW NOT TO TRUST THIS CO. DANG HOW COULD I HAVE FALLING FOR THIS SCAM AND WHO KNOWS WHATS IN THIS .I'VE EVEN HEARED PEOPLE GETTING SICK . I CALLED MY BANK AND THERE GOING TO FIGHT THIS .

If you purchased the 1 bottle supplement trial offer for the Acai Optimum Weight Loss Plan and cancelled your order within the 14 day trial period, you should not have received any additional charges, as stated in the terms of offer on the order form page. Please contact customer support with your cancellation number or forward your cancellation confirmation email, along with a link to this page to support@acaioptimum.com and they will take care of you.

THESE PEOPLE ARE COMPLETE SCAM ARTISTS AND IDIOTS! NOT ONLY ARE THEY LIARS THEY ARE RUDE! IVE GOTTEN HUNG UP 6 TIMES BY THE SAME PERSON! ALL THE "CUSTOMER SERVICE" REPS ARE TOTAL A**HOLES AND I CANT BELIEVE THEY SLEEP AT NIGHT KNOWING THEY DO THIS TO PEOPLE, THEY HAVE TAKEN TOO MUCH MONEY FROM ME! A S S H O L E S! DO NOT USE THIS PRODUCT!

i to got scamed and the only thing we can do also is flood ABC, MSNBC & CBS with emails..im sorry everyone got scammed by this company and i hope no one else gets a knee in the pocket..but this company lied in its terms & agrrements.

I tried to cancel after getting the trial bottle but never was able to canceled it either. They charged my account for $79.98 for subscription then $98 for two bottles. I called them today and they refused to issue credit for my account. Unfortunately I used my ATM card so I wasn't able to get the refund. They said I authorized the charge because it was in the fine PRINT. How can we stop them?

This company is the biggest SCAM I have seen! Their terms and conditions are NOT clear and are VERY misleading! Free Trial...WHAT A JOKE! There is NO free trial with this company. I tried the live chat and when I started asking what State this company was operating in the chat ended and now they won't respond to my continued attempts to re-activate the live chat. I plan to make as many people as I can aware of this SCAM. These people need to be STOPPED NOW!

How can we stop these companies from getting away with such scams? I never received the sample but did receive a bottle of 60 pills (which I've never opened). I didn't want to take them until I had tried the sample. I just got my credit card bill which contained charges for the sample ($3.95 +foreign transaction fee of $ .07) PLUS the one bottle I did receive that I did NOT request ($79.98 + $1.59 foreign transaction fee) .. they claim I did order the sample which they were out of so they sent the full bottle! They also claim I was supposed to cancel my order within 14 days if I didn't want any shipments. NO WHERE DID I SEE ANY NOTATION TO THAT EFFECT.
I plan to once again contact my credit card company as I have no intension of paying these outrageous unauthorized charges. Can anyone advise whom else to contact to fight these SOB's?

Hey everyone, this conpany got me to, but I was charged .99 cents for shipping and handling and I never recieved the product at all, and then they turned around and charged me 19.98 on my card. I called and talked to them and they are suppose to ber giving me a refund in about 3-5 business days, I also filed a dispute with my credit card company, and I recorded our conversation and I am giving to a lawyer, so if I don't get my money back by tomorrow I am going to my lawyer and filling a complaint on them and it want be nice believe me.

What I meant to say was Hosted ISP not hosted site.

I suggest you do some research into where the sites are hosted and send an email to the hosted site stating that they must take the site down due to legal reasons ie: false advertising.

Also take it up with any consumer affairs organisation within your country.

Also if you internet is not (free), ie: a firewall is blocking content, get any of these types of sites put on the blacklist.

OMG! I order it as well. I didn't even recieve the bottle until the 13th day! Than I mailed it back unopened and they still charged me. I called to complain and they said that they would not refund my money becasue I didn't call first to tell them I was returning the product. That I needed some kind of number to return it. Yet when I called them all I need was my name and zip to look up my info on there computers. The last time I check that information is on the tags to mail the bottle to me. I am so pissed. I am filing a complaint with the Better Business. I am also going to file fraud charges with my bank. This is just one huge SCAM>.

They scammed me out of $80 too. My account wasn't charged for three weeks. My card was canceled so they cannot charge me any more. The real problem is that their supplement is basically a Caffeine pill. It caused real problems for me because I don't get very much caffeine in my diet.

I to fell for this trap and not only get chargeed but they gave out my new credit card number, new phone number, and my new address to other companies! so watch ur statements VERY CLOSE!

I tried to cancel after getting the trial bottle but never was able to reach anyone. Fortunately I used my credit card and I was called and asked if the charge was valid and authorized. So I was able to dispute the charge and have it removed and permanently blocked from my card. Why is this company allowed to continue to do business fraudulently and without being prosecuted?

They are a scam! I am dealing with my bank now and BBB is next! DO NOT fall for it! I cancelled a couple of days after the order since I had a bad feeling, and was promised there would be NO ADDITIONAL CHARGES TO MY ACCOUNT only to find my credit card charge pending $80 this morning. DO YOUR HOMEWORK! AND STAY AWAY!

DO NOT FALL FOR THIS, they got me for 79.98 for the AcaiBerry diet pills, it is a SCAM. I called their nimber n they hung up on me, so don't fall for it. My bank is disputing it for me but they said I probably lost the money. I will keep trying though. In the economy the way it is we have to watch out for RIP OFF ARTIST like this...SHAME ON ACAIBERRY...SHAME

thank you
Scammed in NC

Have any of you got their money back after complaining with your bank and the bbb? I had the same problem and its just ridiculous, their website does not work anymore, they diapered. I am really disappointed at me for letting myself get scammed.

I have also been taken for quite a ride with this disgusting company! I am sooo disappointed in myself for getting my self get caught up in something like this! I have contacted my bank, the charges are still pending. The are unable to do any thing until the charges post. At that point i will be able to disput the charges for $79.98 (that was charged twice!)and $169.95. For AcaiOptimum & Advance Cleanse that were suppose to work better together! Right!?! I have contacted these companies several times just to get the run around about "Terms & Conditions" which were not any where visible on the ordering screen, you would would have to scroll literally to the end of the page and in tiny print! When i called and asked why i have been charged not only unauthorized but twice they said i had agreed to the "Terms & Conditions" i let them kno that i would be disputing the charges they said that if i did so they would not refund my money! Threat!?! I went ahead and let my bank know what they had said and they said that once the charges post i could dispute but only then. I am so frusterated I thought i had purchased their free trail for $3.95 total for both produscts but now they have debited $329.91 that are pending!

I also fell for the trial offer scheme, but in addition my bank since then has called to notify me that the initial shipping cost have now resulted in charges for the $79.99 and $169.95 . My account has also been charged for airline tickets and other items I have no idea about.