NTR*acoptimumcs.com / AcaiOptimum review: False Advertising 135

This is so true, and i called and talked with the customer service department and they keep repeating themselves about how there is no refund their system does not allow it. What ever. I even cancelled everything with in 15 min of ordering and they said "well you didn't cancel your subscription just your plan." Well guess what the term and conditions does not state that. So, DO NOT ORDER from here, 1st the pills don't work and then they just take your money.

I had the same experience. I filed a complaint with the BBB and contacted my bank to dispute the charges. It never hurts to try. I am so pissed off at myself for falling for this scam. NEVER AGAIN!

I hadthe same experience with this company. I thought I was getting a free trial bottle except for shipping, but was charged $79.98 plus shipping. I am filing a complaint with the better business bureau and am calling my credit card company to dispute these charges.I am really mad at their tactics for selling their product. To anyone considering buying this product on line-DON'T.

I totally agree, I was scamed as well. The so called terms and conditions are at the bottom of the webesite, but you have to click on them to open the box and read them. Very sneaky, not clearly stated. Very costly mistake, I will never make again. If it sound to good to be true, look at it some more. Look it up on line before buying to see how others are saying about the product and customer services. I am out of $249.oo because a "trialed" the Cleanse product they recomended to go with this one, another scam with "terms and conditions" Anyway, this wont happen again!

Below is a copy of an email I sent Acai diet system. and of course nothing has been done about it.

I spoke with Jason Williams, a customer service rep. he just kept repeating over and over about the terms and conditions of my free trial. Regardless I found the plan to be very misleading. I'm sent a whole bottle but only 14 of them are free? I work with a local rating group and newspaper and the ladies in my neighborhood were asked to give the free trial a shot. Well we did. And now we have all been charged money we do not have. Mr. Williams flat out refused to give me a name or address so that we could file a complaint. I don't care what it says in the terms and conditions, it is downright shady to send a whole bottle when only 14 are free.
Needless to say you have lost a dozen customers so far. I'm sure you could care less, but we are giving it a rating of zero and having the paper print the misleading way you managed to make a pretty penny off of us as we are teachers, waitresses, nurses, and housewives.
shame on you. We should have been given at least a partial refund for the ambiguous set up you have.
- Show quoted text -

I also paid for shipping on a FREE-TRIAL order and then my account was debited for $79.98. I have alerted my bank and my debit card can no longer be used. I have also signed fraud papers with my bank.I only authorized $6.94 for shipping, not the $79.98 for whatever they charged for!
People like this company should be put out of business. I'm a very honest person and this sort of thing just really rips me up !

I also paid for shipping ONLY on the "free" trial offer, I am now out $80.00 and have had to file an affidavit with my bank to dispute the UNAUTHORIZED charges

I just checked my bank and saw these charges for a product I cancelled 15 minutes after I ordered it. I recieved an email that said I would recieve no further shipments or charges, and yet they have charged me $80 that was not in my account, so now I have to deal with overdraft charges as well. I have been on the phone for a half hour with a woman repeating herself over and over about all that I cancelled was the online journal. I asked to speak with a manager well over 10 times before she would put me on hold.

I will also contact BBB about this scam, its ridiculous to mislead someone to thinking they have cancelled something, and not and refuse to even let them speak to a manager.

I was also charged $80.oo for a free trial, and I told them I did not want to get the subscription. They charged me anyway, and I am in the process of disputing this with my card company. This is complete fraud, and I do not know how they get away with it?! They are thieves, I will be contacting the BBB, and who ever else I can. I may even publish something in the local paper so my peers will not fall into thier trap!

What makes me most angy is the fact that I was stupid enough to give my credit card to these crooks. I don't know what I was thinking that day- I never even opened the bottle- an expensive lesson learned- I'll tell you what, I feel worse for their representitives- they have the worst job in the world. I would hate to have to answer phones for thiefs- makes me appriciate my job so much more.

I check this home page: http://www.hollywood-workout.org/hu/?c=c&k=hu and it will see, this promotion just a few dollard this is only a trail verzion! I make the Promotion code and I ordered this 2 acaioptimum. But I read the promotion and I see just my pay is: only the transportation a few dollars! But in today I woke up and check my phone... I had a message with my bank. This message is: 80 USD dollar paid to acaidoptimum. But my question is why? And where is my 2 item? and I only order the promo trial verzion .. So pls help me ! And this is all of it fake? or just a price? I never trust the online low price things!

Hey guys, there is a way to get your money back. go to Better Business Bureau (BBB) and make a complain. You will see that this people will give you your money back and beg you to take off the mark that you will leave in their records. Good luck! if you need more information let me know

Hi, everyone. I just called my credit card company to cancel my credit card and send me new numbers. My credit card company assured me that the pending charges may post but any future charges will NOT transfer to my new card #. Some of you have said your first charge was more than the POSTAGE ($80). We'll see what my first charge will be then. I'll keep you all posted.

I too got taken. But I got hit by 2 different companies charging me for the same product. I did file a complaint with BBB and hopefully they can do something with these companies. The website for this company has drastically changed in the last 3 hours. They used to have a hopme page but dont and do not have any other way to reach them. They all are scams and we are so foolish to believe anything they say. They aren't even approves by the FDA.

Buyer Beware with theses companies

Hey everyone! I also fell into this scam trap. I am so disappointed at myself for falling for this.Usually I am a sceptic about all most every thing, but this time I really got taken.
I guess sometimes you have to learn the hard way. For now on I WILL NOT be ordering any more TO GOOD TO BE TRUE DEALS.

THIS LESSON COST ME $8O.OO + 19.98+postage&handling to send back
the remaining bottle of pills just to cancel
signed SICK TO MY STOMACH

I also fell for the trial offer scheme, but in addition my bank since then has called to notify me that the initial shipping cost have now resulted in charges for the $79.99 and $169.95 . My account has also been charged for airline tickets and other items I have no idea about.

I have also been taken for quite a ride with this disgusting company! I am sooo disappointed in myself for getting my self get caught up in something like this! I have contacted my bank, the charges are still pending. The are unable to do any thing until the charges post. At that point i will be able to disput the charges for $79.98 (that was charged twice!)and $169.95. For AcaiOptimum & Advance Cleanse that were suppose to work better together! Right!?! I have contacted these companies several times just to get the run around about "Terms & Conditions" which were not any where visible on the ordering screen, you would would have to scroll literally to the end of the page and in tiny print! When i called and asked why i have been charged not only unauthorized but twice they said i had agreed to the "Terms & Conditions" i let them kno that i would be disputing the charges they said that if i did so they would not refund my money! Threat!?! I went ahead and let my bank know what they had said and they said that once the charges post i could dispute but only then. I am so frusterated I thought i had purchased their free trail for $3.95 total for both produscts but now they have debited $329.91 that are pending!

Have any of you got their money back after complaining with your bank and the bbb? I had the same problem and its just ridiculous, their website does not work anymore, they diapered. I am really disappointed at me for letting myself get scammed.

DO NOT FALL FOR THIS, they got me for 79.98 for the AcaiBerry diet pills, it is a SCAM. I called their nimber n they hung up on me, so don't fall for it. My bank is disputing it for me but they said I probably lost the money. I will keep trying though. In the economy the way it is we have to watch out for RIP OFF ARTIST like this...SHAME ON ACAIBERRY...SHAME

thank you
Scammed in NC

They are a scam! I am dealing with my bank now and BBB is next! DO NOT fall for it! I cancelled a couple of days after the order since I had a bad feeling, and was promised there would be NO ADDITIONAL CHARGES TO MY ACCOUNT only to find my credit card charge pending $80 this morning. DO YOUR HOMEWORK! AND STAY AWAY!

I tried to cancel after getting the trial bottle but never was able to reach anyone. Fortunately I used my credit card and I was called and asked if the charge was valid and authorized. So I was able to dispute the charge and have it removed and permanently blocked from my card. Why is this company allowed to continue to do business fraudulently and without being prosecuted?

I to fell for this trap and not only get chargeed but they gave out my new credit card number, new phone number, and my new address to other companies! so watch ur statements VERY CLOSE!

They scammed me out of $80 too. My account wasn't charged for three weeks. My card was canceled so they cannot charge me any more. The real problem is that their supplement is basically a Caffeine pill. It caused real problems for me because I don't get very much caffeine in my diet.

OMG! I order it as well. I didn't even recieve the bottle until the 13th day! Than I mailed it back unopened and they still charged me. I called to complain and they said that they would not refund my money becasue I didn't call first to tell them I was returning the product. That I needed some kind of number to return it. Yet when I called them all I need was my name and zip to look up my info on there computers. The last time I check that information is on the tags to mail the bottle to me. I am so pissed. I am filing a complaint with the Better Business. I am also going to file fraud charges with my bank. This is just one huge SCAM>.

I suggest you do some research into where the sites are hosted and send an email to the hosted site stating that they must take the site down due to legal reasons ie: false advertising.

Also take it up with any consumer affairs organisation within your country.

Also if you internet is not (free), ie: a firewall is blocking content, get any of these types of sites put on the blacklist.

What I meant to say was Hosted ISP not hosted site.

Hey everyone, this conpany got me to, but I was charged .99 cents for shipping and handling and I never recieved the product at all, and then they turned around and charged me 19.98 on my card. I called and talked to them and they are suppose to ber giving me a refund in about 3-5 business days, I also filed a dispute with my credit card company, and I recorded our conversation and I am giving to a lawyer, so if I don't get my money back by tomorrow I am going to my lawyer and filling a complaint on them and it want be nice believe me.

How can we stop these companies from getting away with such scams? I never received the sample but did receive a bottle of 60 pills (which I've never opened). I didn't want to take them until I had tried the sample. I just got my credit card bill which contained charges for the sample ($3.95 +foreign transaction fee of $ .07) PLUS the one bottle I did receive that I did NOT request ($79.98 + $1.59 foreign transaction fee) .. they claim I did order the sample which they were out of so they sent the full bottle! They also claim I was supposed to cancel my order within 14 days if I didn't want any shipments. NO WHERE DID I SEE ANY NOTATION TO THAT EFFECT.
I plan to once again contact my credit card company as I have no intension of paying these outrageous unauthorized charges. Can anyone advise whom else to contact to fight these SOB's?

This company is the biggest SCAM I have seen! Their terms and conditions are NOT clear and are VERY misleading! Free Trial...WHAT A JOKE! There is NO free trial with this company. I tried the live chat and when I started asking what State this company was operating in the chat ended and now they won't respond to my continued attempts to re-activate the live chat. I plan to make as many people as I can aware of this SCAM. These people need to be STOPPED NOW!

I tried to cancel after getting the trial bottle but never was able to canceled it either. They charged my account for $79.98 for subscription then $98 for two bottles. I called them today and they refused to issue credit for my account. Unfortunately I used my ATM card so I wasn't able to get the refund. They said I authorized the charge because it was in the fine PRINT. How can we stop them?

i to got scamed and the only thing we can do also is flood ABC, MSNBC & CBS with emails..im sorry everyone got scammed by this company and i hope no one else gets a knee in the pocket..but this company lied in its terms & agrrements.

THESE PEOPLE ARE COMPLETE SCAM ARTISTS AND IDIOTS! NOT ONLY ARE THEY LIARS THEY ARE RUDE! IVE GOTTEN HUNG UP 6 TIMES BY THE SAME PERSON! ALL THE "CUSTOMER SERVICE" REPS ARE TOTAL A**HOLES AND I CANT BELIEVE THEY SLEEP AT NIGHT KNOWING THEY DO THIS TO PEOPLE, THEY HAVE TAKEN TOO MUCH MONEY FROM ME! A S S H O L E S! DO NOT USE THIS PRODUCT!

If you purchased the 1 bottle supplement trial offer for the Acai Optimum Weight Loss Plan and cancelled your order within the 14 day trial period, you should not have received any additional charges, as stated in the terms of offer on the order form page. Please contact customer support with your cancellation number or forward your cancellation confirmation email, along with a link to this page to support@acaioptimum.com and they will take care of you.

I TOO WAS SCAM ALSO CHARGE 79.98 TWICE .I WOULD NOT TRY ACAIBERRY AND WILL LET EVERYONE I KNOW NOT TO TRUST THIS CO. DANG HOW COULD I HAVE FALLING FOR THIS SCAM AND WHO KNOWS WHATS IN THIS .I'VE EVEN HEARED PEOPLE GETTING SICK . I CALLED MY BANK AND THERE GOING TO FIGHT THIS .

i was also riped off for 79.98 for the cleansing, &the weight lost pills. icalled my credit card co. they got a superviser on the phone, an he told me there is no refund forb my money.he also told me jason williams was the manager i would have to talk to about this. jason works on the following monday, but he dosn't take phone calls, how did i know that was coming. i'm a 61 yr old 100%veit nam vet .i doubt that jason williams is a patriot .don'tfall for this scam as i did .

Yes definitely a scam. I ordered FREE trial bottle which was 60 pills. Only 28 of the pills were free. They charged me $79.98 to my account because they said I had 14 days from the day I ordered them to try them out. I called to cancel and ask for refund. They said they would refund me in 5 business days, of course they did not. When I called back they totally were repeating themselves and kept saying they had to receive product 1st which they have 5 days ago. They assure me they put in refund today and it will be 5 business days. I am thinking again they are not telling the truth. Please do not order these. I tried one day. My arm went numb, my face went numb and I had a headache all day. I couldn't even put a sentence together or think of simple words for a whole 24 hours and still had a headache for a few days.

its a fraud. bank has checked them out. charged me $98 for nothing at all. tablets are fake powder.

I to was scammed. They charged me $79.98 which I did not have. I am going to my bank in the morning & dispute this. My credit card is blocked. They took out the $4.95 off of my credit card. I am really angry about the whole situation. I hope no one else falls for this scam. I am also going to call the BBB & find out what can be done. I hope they put these companies out of business. Times are really hard right now. But I believe that these people will get their pay back. Gods Child from GA.

I too was subject to this fraud. I read about this from CNN article so that is why I believed it to be a credible product.
http://www.weeklyhealthnewscanada.com/latest/articles/breakthroughdiet/vc/ca/

I am pretty surprised to now find out when I get my credit card statement that this is a scam...

Join our group on facebook

Fraud www.acoptimumcs.com /False Advertising