Norton Computer Insurance review: Wrong name on account for over 10 years

Have just found out, why, after more than 10 yrs when why, every time I;ve ever tried to buy things, or for on lina account issues etc, there is always a problem with passwords and 'wrong' email addresses being entered. A non robot gave me a case no after 3 days of roundabouts, now I cannot get back to them. Am disabled, but quite 'aware'. Would prefer ph call. Easier on the rage factor. ph...[protected]