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CB Other Nora Clark Incorrect order received, no refund offered.
Nora Clark

Nora Clark review: Incorrect order received, no refund offered. 2

M
Author of the review
2:43 pm EST
Review updated:
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I ordered 3 items and got 3 completely different items. There is no service number to call so you can only complain by email. Even though I explained that they sent the wrong items, they never attempted to correct their mistake. They made me take pictures of the wrong items. They have the picture of the items I ordered on the on-line receipt and yet they refuse to refund my money. They want to give me a 20% discount to keep the trash they sent. This is their fault, not mine. It's not like I just don't like the quality of the items sent. I don't want this trash for any amount of money.

Desired outcome: I want a full refund. This was their mistake, not mine so I want them to pay for shipping to return the items also

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Judy w 64
Hayward, US
May 19, 2023 4:32 pm EDT
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Scam. Out of country. Charge an international fee for your order. Located in China.

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Judy w 64
Hayward, US
May 19, 2023 4:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I received two completely different items from what I ordered. They had me send pictures and then just offered me a 10% refund because to send them back was to expensive according to them.

I do not want a 10% refund I want ALL my money back.

What I received are UGLY and I do not want them.

They are located in China which I didn’t know when I ordered from them. If I knew I would never of ordered from them.

BUYERS BEWARE. DO NOT ORDER FROM THIS COMPANY. THEY ARE SCAM ARTISTS AND HAVE HORRIBLE CUSTOMER SEVICE. THEY SEND THE WRONG ITEMS AND THEM REFUSE TO TAKE THEM BACK!