The complaint has been investigated and
resolved to the customer's satisfactionResolved Nexgen t3 Pro trader software — Transferring License
resolved to the customer's satisfaction
I purchased this software at a very high price of $14, 000. After almost a year of extensive training and trading with the software, and after having lost a lot of money, we finally gave up on it.
I recently had a buyer for this software at a much lower price than I paid for it. When I contacted the company to see about transferring MY license, they informed me by e-mail that it would cost the buyer $9, 500 to transfer it to my buyer, on top of what the buyer would pay me. They were very rude and un-cooperative.
Obviously, the deal fell through, and although I was very unhappy before with this company and their product, I now am even more angry because they won't even make it reasonable for a person to sell the license we paid for to someone else!
I really don't know what to do, and I am hoping to keep others from getting in this same bind that we are in. Stuck with something we can't even hope to sell.