Menu
Register
Write a review File a complaint
NeatoShop Customer Service Phone, Email, Contacts

NeatoShop
Reviews and Complaints

NeatoShop's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.neatoshop.com

Learn how the rating is calculated

4.9 14 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

NeatoShop Reviews 14

ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop: Dope Designs and Fast Shipping - A Review by Jason from Wichita, KS

I gotta say, I ain't one to write no reviews, but NeatoShop done got me feelin' some type of way. I done ordered me some t-shirts from them twice now, and let me tell ya, I ain't never been more pleased with an online shopping experience. Their designs are straight up creative, and when I got my orders, they was on point. The shirts was made real good, the designs looked dope, and they fit me just right. And let me tell ya, them orders came in faster than a jackrabbit on a hot summer day.
Now, I ain't perfect, and I done messed up on my second order. But when I realized my mistake, I shot an email over to NeatoShop. And let me tell ya, they got back to me quicker than a hiccup. They fixed my problem up real fast, and I was back to feeling good about my order.
I ain't gonna lie, I'm definitely gonna be buying from NeatoShop again in the future. They done got me hooked on their dope designs and fast shipping. If you ain't checked them out yet, you better get on it. Trust me, you won't regret it.
Jason from Wichita, KS

Read full review of NeatoShop
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop: The Perfect Place for Nerdy, Witty, and Spot-On Shirts!

I gotta say, my hubby is always getting compliments on his shirts from NeatoShop! They got a huge selection that keeps on growing, and it's perfect for his love of all things nerdy, gamer, engineering, metal, and horror. The designs are witty and spot on, and the ringspun shirts are so soft that he basically lives in them. I swear, they make up like half of his entire wardrobe!

So, with Father's Day coming up, I decided to pick up a few more shirts as gifts. But, being a sleep-deprived mom, I made a mistake with my order. I was freaking out, but I reached out to NeatoShop and this dude named Alex was super helpful. He fixed my order and got it shipped out right away. I was so relieved and happy to have that kind of support on a Monday morning. Alex saved my butt and made sure my hubby's most important shirt wasn't left unwearable. Now, I can't wait for the kids to give him his new shirts!

I've been ordering from NeatoShop since way back in 2014, and I'll keep coming back for more. The designs are top-notch, the quality is great, and the customer service is amazing. I'm a happy customer for life!

Read full review of NeatoShop
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

NeatoShop Neato Shop: A Customer-Centric Online Store with High-Quality Products

Neato Shop is one of the best online stores out there! They really know how to make their customers happy. I remember a few years ago, I bought a set of Cryptozoological Family stickers for my car from them. These stickers were so cool that I had them on my car for years until it finally gave out on me. When I got a new car, I knew I had to get another set of stickers from Neato Shop. I had them on my car for years again, but they started to show their age. I wanted to buy a new set, but they were out of stock. I emailed them to ask when they would be back in stock, and they told me they would be back soon.

I waited for over a year, and they still weren't back in stock. I emailed them again, and Alex replied to me right away. He thanked me for my patience and told me that he was going to have a set printed just for me. He even said that he would send them to me for free! I was so happy that I couldn't believe it. I just received my new stickers this past weekend, and they are amazing! I can't thank Neato Shop enough for going the extra mile for me.

If you're looking for a great online store that cares about its customers, then Neato Shop is the place for you. They have a wide variety of products that are all high quality and affordable. Plus, their customer service is top-notch. They will do whatever it takes to make sure you're happy with your purchase. I highly recommend Neato Shop to anyone looking for a great shopping experience.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop: The Ultimate Print-On-Demand Service for Artists and Designers!

NeatoShop is a totally rad print-on-demand service that is like no other. They have their own special way of printing and they are super picky about quality control, which means that the printing on their shirts and other merch is way clearer and more colorful than pretty much every other print-on-demand service out there. Even some of the sites that do screen printing can't match them. They have a really cool support system for helping artists promote their stuff by giving them free stickers to hand out to fans and stuff like that. They may not have as many items as some other places, but what they do have is totally top-notch. Plus, there are no color limits and you don't have to format your art for screen printing or work within a limited spot color palette. You just send them your art in all its full color glory and they do their very best to make it look totally awesome when it's printed. The quality is so good that some artists and shirt designers are using NeatoShop exclusively when they order stuff for conventions and festivals. The prices are pretty decent and artists can now use their new drop-ship program to fulfill orders for places like EBay, Etsy, and Amazon, in addition to keeping a shop on NeatoShop itself. They are really, really dedicated to doing the absolute best for the artists who do business with them. It's totally awesome!

Read full review of NeatoShop
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop's Customer Service is Outstanding! A Must-Try for Customer-Focused Service

I just gotta say, I recently bought something from NeatoShop and their customer service is out of this world! I had messed up my order, wrote to them, and they were really quick to respond and fix things up for me. What's even better is that they didn't charge me extra for it, nor did they delay my order. It's so great to see a company that actually cares about their customers and goes out of their way to fix things even if it wasn't their fault. I'm so pleased with their service, I'm definitely coming back for more! Thanks a bunch to Alex over at NeatoShop! I totally recommend it!

Read full review of NeatoShop
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop's Top-Notch Customer Service: A Positive Shopping Experience

I remember shopping on NeatoShop and finding this really cool shirt that I just had to have. I eagerly placed my order and waited patiently for the delivery to come. However, when the delivery was marked as "delivered," I was super disappointed to see that the package never actually arrived at my doorstep. I even gave it some extra time, hoping that maybe the delivery was just running a bit late - but no luck.

Feeling frustrated and let down, I finally reached out to NeatoShop's customer service for help. I was really hoping that they would understand my situation and be able to help me out, and luckily they did not disappoint. After contacting Alex from NeatoShop, they were extremely helpful and willing to do whatever it took to get my shirt to me.

I was really impressed with their customer service - they were patient, understanding, and offered me a lot of support during this difficult time. Eventually, I finally received my shirt, and it was everything I had hoped for and more. I had opted for the Ringspun option, which was just a little extra, but it was definitely worth it. The shirt was really comfortable and soft, and I could tell that it was made with care.

Overall, I had a really positive experience with NeatoShop. I would definitely recommend this site to anyone looking for unique and interesting clothing items. Their customer service was top-notch, and I love my new shirt!

Read full review of NeatoShop
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

NeatoShop Exceptional Customer Service: NeatoShop Review

I ordered a shirt from NeatoShop expecting it to arrive before I moved out of my apartment. Unfortunately, due to some hiccups on their end, it didn't make it in time. I reached out to them to explain the situation and asked for a refund, which I thought was reasonable. Thankfully, someone named Alex from NeatoShop responded and they went above and beyond my expectations.

Not only did they offer to send another shirt to my new address in another city, but they also threw in a bonus shirt as a way to make up for the inconvenience. I was blown away by the level of customer service I received and it's not something that you see every day. It was a truly refreshing experience that I haven't had in years.

Overall, I highly recommend NeatoShop to anyone looking for unique and interesting shirts. They have a great selection and their customer service is truly top-notch. I will definitely be shopping with them again in the future.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

NeatoShop Excellent Customer Service and Quality Shirts from NeatoShop!

I wen on a trip to universal halloween horor nights wif my brother and we found da perfect Beetlejuice shirts to wear from dis store. When I ordered, dey had a sale going on and had a bunch of orders. Wen I was afraid of da shirts not comin on time, I emailed dem and their customer service was amazing! Dey put my order to da front of da print queue and upgraded to priority shipping, all of which dey didn't need to do! I already found more shirts I will be ordering and tol all my friends! NeatoShop is dope!

Read full review of NeatoShop
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop: A Place to Buy Unique & Comfy Shirts with Excellent Customer Service

I loves the shirt (you can see it in the pic)! I got it from NeatoShop- it's a really neat place to buy stuff. They have lotsa different designs and styles to choose from, so it took me while to pick the one I wanted. I ain't gonna lie, I had to check the size chart real good before I ordered cuz I ain't wanna end up with something too small or too big. But even though I checked, the shirt was still a bit too small for me. I wish they had more Medium+/Large- options, you know? But it's all good, cuz the customer service was amazing. I just emailed them and asked if I could get a replacement or maybe a discount, and they just sent me a Large shirt for no extra money and didn't even make me send the other one back! That's the kind of service that keeps a customer coming back, for sure. They also have a bunch of different material options- I went for the Ringspun, cuz I heard it's extra comfy, and let me tell you, it definitely was. And the prices ain't bad either- I looked around and they're competitive with other sites. Overall, I had a really good experience with NeatoShop and I think you will too.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

NeatoShop Quirky Finds and Novelty Items at Neatoshop.com - A Review

This neatoshop.com place is all about the weird and novelty stuff. You can find all kinds of things, like real funny t-shirts, you know what I'm sayin'? And they got them some ice cube molds, so you can make them lil' ice cubes shaped like somethin' else, if you catch my drift. Plus, they got this real weird lip balm that tastes like, well, I don't even know.

Now, don't get me wrong, I think some of this stuff is overpriced. I mean, I looked around and found some of the same stuff on other websites for way cheaper. But, I guess if you can't find it anywhere else, you gotta bite the bullet, right?

So, I ended up buying this purse that's shaped like an old keyboard key. I ain't never seen nothin' like it before, and that's kinda why I bought it. But, when I got it, I was a little disappointed. The shoulder strap was way too short for me, and the size of the purse itself was more like something that my 8 year old cousin would use. I mean, I know they listed the dimensions on the site and all, so I guess it's my own fault.

Anyway, I did get it on time and all, so that's a plus. But, if you're looking for something specific, I'd recommend checkin' other sites first. Otherwise, this neatoshop.com place is okay in my book.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop - Nerdy, Quality Designs & Top-Notch Customer Service

I've shopped at NeatoShop for a few years now and I gotta say, if you're into all those nerdy things like comics and video games like I am, then you're gonna love their designs. Seriously, they're freaking fantastic. And don't even get me started on the quality of the tshirts. I've got some shirts that I bought over three whole years ago and they still look good as new after tons of washes. That's the kind of quality I'm talking about.

But it's not just the cool designs and quality that I dig about NeatoShop. Their customer service is seriously off the charts. I've only ever had one potential hiccup with delivery, even though I live out here in the UK. And it turns out that it wasn't really a problem at all! Just some dopey courier being, well, dopey. But every single time I had a question or a concern, their customer service team was on it and handled everything straight away. Top notch, I tell ya.

Overall, I really can't recommend NeatoShop highly enough. They're the bee's knees when it comes to cool nerdy stuff. You'd be absolutely bonkers not to check them out.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop Review: Original & Cool Shirts, + Top-Notch Customer Service!

So, listen up, folks. I gotta tell ya 'bout this shop called NeatoShop. I was lookin' for some cool t-shirts 'n stumbled upon this joint. I gotta say, I was blown away by the originality. Usually, I go on Etsy, Cafepress, or T-Spring 'cause those are the usual suspects, ya know? But this NeatoShop was different.

I actually found the shop after watching a YouTube vid where some dude was wearin' a shirt with a pop culture reference. It was top-notch, let me tell ya. The "Only Zuul" shirt was like, a clever play on the Red Bull logo and those two dog creatures from Ghostbusters. I was sold.

So, I went ahead 'n ordered the shirts, but some stuff came up and I had to cancel my order. I was kinda bummed 'cause I wanted those shirts. But get this, folks. Alex, the owner, totally hooked me up. He refunded my order the same day and, get this, still sent me both shirts! I mean, that's like, beyond customer service.

So, long story short, if you want some original and cool shirts, go to NeatoShop. Trust me, you won't be disappointed. I know I'll be buyin' from them again.

Read full review of NeatoShop
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

NeatoShop NeatoShop: Top-notch prints, killer customer service and a dang good value!

I gotta tell ya folks, I went on a little shopping spree at NeatoShop and boy oh boy am I impressed! I snagged a couple of shirts and let me tell ya, they arrived in a jiffy - just like they said they would. The quality of the prints is top-notch, lemme tell ya. The colors are bold and bright and the images are well placed and look just like they do on the site. I mean, woah. The price might seem a little steep, but you really do get your bang for your buck. Plus, I'm all about supporting small businesses like this one. It's a win-win situation, ya know?

But let me tell ya - the real kicker was when I accidentally ordered one of my shirts in the wrong size. Whoopsie daisy! I reached out to NeatoShop's customer service team and whoa nelly, they were a pleasure to deal with. They responded lightning fast and were super friendly. And let me tell ya, they took care of my issue like a pro. I didn't have to go through no runaround or hoop-jumping. They made it so easy-peasy, which is such a rarity these days. And let me tell ya folks, that kind of experience is what keeps customers coming back for more.

So mark my words, I'll definitely be making more purchases from NeatoShop in the future. They've got quality products, killer customer service, and they're just a dang good value.

Read full review of NeatoShop and 3 comments
Hide full review
3 comments
Add a comment
P
P
PhobicThesoy
,
Verified customer This complaint was posted by a verified customer. Learn more

I got a VIP membership, thinking that I would get a good deal out of being a member versus a regular customer. As I continue to be a VIP member, I realize it isn't worth it at all. To be a VIP member, you can pay $*** a month, which is worth a credit towards clothes in Fabletics. In my opinion, for this to be worth it, the credit should cost less than the average priced garment(s) in Fabletics to get a good deal on the clothing if you opt to use the credit to buy clothes. You do have the option to opt out of paying the $*** but I believe getting the credit could still be worth the VIP membership if it was less expensive than the average priced garment(s). Most times that I visit Fabletics, clothes are on sale and/or already way less expensive than what I would have paid for a credit. I believe this is a scam that needs to be fixed immediately. Fabletics rips people off with VIP memberships this way. There seems to always be a sale going on, so there is no point in being a VIP member. So, I recommend just being a regular customer and waiting for the sales! The clothes are great in most cases, which is why I gave Fabletics two stars instead of one.

P
P
Pepbource
,
Verified customer This complaint was posted by a verified customer. Learn more

MONEY SCHEME. I am STUNNED if this company has any positive reviews anywhere. I started a chat for help, and felt belittled the entire time by the man. No information that I asked for was given, but as the “conversation” continued, it felt more like a money scheme than anything. “Just place the order without the VIP Membership, and later on at some point click you want it. I can’t say you’ll get the discounts on that transaction” so you’re hiring uninformed people, not training people, taking money from people. Money scheme. I repeatedly asked the same question, even rephrasing it, but still got answers to other questions or radio silence or “I don’t understand.” It is clear you’re money hungry. Your show discount deals, we click “get started” and are taken right back to the home page. I was led to believe by that I was a VIP. Liars. You’re also liars.

F
F
Freewe
,
Verified customer This complaint was posted by a verified customer. Learn more

I have asked for a refund regarding a membership fee and they are refusing. I canceled my subscription the next day and they keep closing the chat. I want a refund of my $60 membership fee. THIS IS A SCAM.

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

NeatoShop Exceptional Customer Service and Quality Shirts - NeatoShop Review

So, a few months back when Christmas was just around the corner, I went on a wild goose chase to find a replacement shirt for one that had been with me for quite a while. Let me tell you, it was a challenging endeavor and just when I was about to call it quits, I stumbled upon the NeatoShop website. And man, oh man, did they have the design I was after! The best part? They offered the shirt on higher quality material than what I was used to. You can imagine how pleased I was about this fantastic discovery!

So, naturally, I went ahead and ordered the shirt, and lo and behold, it arrived shortly after. Excitedly, I opened the box and tried the shirt on, but unfortunately, it was too small for me. It turned out that I had made a mistake and ordered the wrong size. I was devastated! But then, like a knight in shining armor, NeatoShop's customer service came to the rescue. I reached out to Alex and explained my problem, and without hesitation, he assured me that a new shirt would be dispatched to me immediately and without charge. Can you believe it? This is where things get even better.

Even though it was my mistake, NeatoShop did not reprimand me or demand that I pay for another shirt. They went ahead and sent me a new one at their expense, and even encouraged me to donate the smaller shirt I had received to someone who it may fit. Can you imagine a company that puts its customers before profits during a pandemic? It is an unimaginable act of humbleness and gratitude.

I cannot thank NeatoShop enough for their exceptional customer service. They went above and beyond to take care of my needs during these trying times. I'm grateful beyond belief, and I've decided that NeatoShop will be my go-to place for all my screen printed tees, and I urge everyone else to do the same. Thanks, NeatoShop! You rock!

Read full review of NeatoShop
Hide full review

NeatoShop Complaints 0

Looks like NeatoShop has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent NeatoShop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is NeatoShop Legit?

NeatoShop earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: NeatoShop stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights NeatoShop's reputation as a trustworthy leader in their field. Customers can rely on NeatoShop's services, assured they're dealing with a highly reputable and fully legitimate company.

NeatoShop has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Neatoshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Neatoshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for NeatoShop have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up NeatoShop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Neatoshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About NeatoShop

Screenshot NeatoShop
NeatoShop is an online retail store that offers a vast collection of unique and creative products. The store has been designed to provide an enjoyable and hassle-free shopping experience to customers. With an easy-to-navigate interface, the website allows shoppers to find what they need with ease and in no time.

One of the main highlights of NeatoShop is its extensive selection of products. Customers can explore an extensive range of items in various categories, including home decor, kitchen accessories, clothing, gadget, jewelry, and many more. The products offered are of high-quality, featuring trendy and innovative designs that will cater to any taste and style.

The shopping process at NeatoShop is very smooth and convenient. Customers can add products to their cart and easily checkout with a secure payment gateway. Additionally, NeatoShop offers free shipping within the Continental United States and discounts on bulk orders, making it the perfect place to purchase gifts or shop for yourself.

The website is also user-friendly, where customers have access to a wide range of information on each product, including detailed descriptions, product images, dimensions, and customer reviews. This helps shoppers make informed decisions about their purchases, leading to more satisfactory experiences.

NeatoShop has a reputation for excellent customer service. The team behind the store is always ready to assist customers with any concerns or queries they may have. This has helped the store gain a loyal following of satisfied customers who appreciate the personalized attention and care.

Overall, NeatoShop is an excellent online store that caters to everyone's needs and preferences. With a vast collection of quality products, easy-to-use interface, and exceptional customer service, it is a one-stop-shop for shoppers looking for unique and innovative gifts and items.
Ratings on other review websites
Trustpilot
Trustpilot
4.5
87 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. NeatoShop Contacts

  2. NeatoShop emails
  3. NeatoShop social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2024
NeatoShop Category
NeatoShop is ranked 18 among 79 companies in the Specialty Stores category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.