Menu
National Reply Center
National Reply Center Customer Service Phone, Email, Contacts

National Reply Center
reviews & complaints

Learn how the rating is calculated

1.6 19 Reviews

National Reply Center Complaints Summary

3 Resolved
16 Unresolved
Our verdict: With National Reply Center's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verify
Is this your company? Claim it and get a lot of features. Read more
Get notifications about new complaints and reviews of National Reply Center. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

National Reply Center reviews & complaints 19

Sort by:

Newest National Reply Center reviews & complaints

ComplaintsBoard
D
7:20 pm EST

National Reply Center Request for residence information, age, etc.

Bright gold card masquerades as official, wants Benefit update for Ohio citizens, promises Walmart gift card but no amount. Fishing for information. What if we all send back a blank form with "take this address off your list & do NOT share" written in bold on back. Don't think they weill but wont they have to pay the postage again? as card states no postage necessary if mailed in the US."

Desired outcome: Stop unsolicited mailings & do not share my address

Confidential Information Hidden: This section contains confidential information visible to verified National Reply Center representatives only. If you are affiliated with National Reply Center, please claim your business to access these details.

Read full review of National Reply Center
Hide full review
ComplaintsBoard
J
1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Reply Center Continually getting spam mailers

I continually get spam mailers sent to my home address. There is no phone number or email address to contact them directly to cease these mailers being sent to my home address. I would handle this on my own as with most companies that offer a "do not solicit" phone number or email link, but due to the nature there is no opportunity.

The latest date received is on October 16 2023.

Desired outcome: I would like these to cease immediately and never receive these ever again as they are a mental strain and cause anguish.

Read full review of National Reply Center
View 0 more photos
Hide full review
ComplaintsBoard
K
1:47 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

National Reply Center National Reply Center

I continue to get shady solicitations in the mail from the National Reply Center trying to get me to sign up for benefit update information. The National Reply Center does not even spell my name right. I do not want any more mail from them. Funeral Advantage sends me mail almost weekly. I want it to stop. The return envelope states: Processing Center PO Box 29044 Phoenix Az [protected]

Desired outcome: I do not want any more mail from the National Reply Center. I would like mail to stop from Funeral Advantage PLEASE

Read full review of National Reply Center and 1 comment
Hide full review
1 comment
Add a comment
P
P
Pink Nala
, US
May 09, 2023 9:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Wonder what would happen if you secure a brick to it and put return to sender

ComplaintsBoard
A
12:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Reply Center $35,000 Funeral Expenses for South Carolina Residents

Received unsolicited mail stating South Carolina Citizens ONLY may qualify for a "state-regulated program" that will pay 100% of all funeral expenses up to $35,000 and the payment is "tax free" for South Carolina residents. I am not returning your postage paid card and I do not want your free walmart giftcard.

Quit scamming people & go make an honest living

Desired outcome: Take me off ALL of your mailing lists

Read full review of National Reply Center
Hide full review
ComplaintsBoard
M
11:26 pm EST

National Reply Center unsolicited mail promising gift card

mail saying missouri citizens may qualify for "state-regulated program" to pay for funeral expenses to $35,000. Promises no cost info and free walmart giftcard if I return card with my contact info and email and age.

Desired outcome: get me off their mailing list and shut them down would be nice.

Read full review of National Reply Center and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
J
J
Jamie Duncan
, US
Sep 20, 2023 7:52 pm EDT

I’m getting these only in Texas! Figured it was a scam. Thanks

View 0 more photos
G
G
Gary Rice
, US
Mar 27, 2023 7:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ComplaintsBoard.com is a leading complaint resolution website on the Internet.

What a Joke and a false statement -- this company National Reply Center and also Reply Center should be arrested and then sued but there is nothing done by this so called company that's here to help others with complaints - hahaha Jokers abound.

ComplaintsBoard
C
3:59 am EST

National Reply Center Burial insurance

Im so damn tired of getting burial benefits card from these people they keep harassing me so wonder they dont have a phone number they know the deal! I want this to stop Im only going to discard the letters sound like a scam anyway I didnt sign up for this mess!

Desired outcome: To discontinue this

Read full review of National Reply Center and 1 comment
Hide full review
1 comment
Add a comment
G
G
GrandDahm
Winder, GA, US
Nov 01, 2022 5:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am continuing to receive unwanted mail from the national reply center mailing address: PO BOX 46715 Greensboro, NC [protected]. How do I get them to STOP sending me junk mail because I don't require their services nor am I interested?

ComplaintsBoard
R
7:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

National Reply Center Stop repeated unwanted mailings to me. I do not want to continue receiving your deceiving offer.

National Reply Center repeatedly sends post cards in an attempt to obtain information from and about me pretending to be affiliated with the government. Many people are duped into their scam. How does anyone get you to stop sending your fake mail? Perhaps we should all make complaints to the postal service to find out if they can stop it.

Read full review of National Reply Center
Hide full review
ComplaintsBoard
M
7:36 am EDT

National Reply Center "new medicare changes and benefits"

About 2 weeks ago I received a flyer stating the following:
"new medicare legislation has been passed by congress which changes benefits."
"a new brochure, 'new medicare changes and benefits' is now available. The information includes explanations of medicare changes and benefits."
"for your free copy of the new brochure please mail this postage paid reply card today."
In very small print, below the last quote is "all benefits are not available in all states. Not affiliated with any government agency. You may be contacted by a insurance licensed representative."
Obviously, this mailing is just an attempt to sell insurance; however, since it is directed at seniors and most cannot read the small print it actually states it has "valuable" information about medicare benefits and offers a "free copy of the brochure". Then, what, they send an agent to your house? Obviously, based on the small print, many will not be expecting a visit nor will they be happy about it. In my opinion, this is a back door to senior abuse. I have sent a message to medicare, but have not received a response. I guess they're ok with this type of activity as long as no bills for services are submitted to them.

Read full review of National Reply Center
Hide full review
ComplaintsBoard
S
12:41 pm EDT

National Reply Center Benefit information post card

Stop sending me this information. I have asked several times to stop receiving this mail. I don't need this ! I want it to stop coming in my mail. It's unnecessary. I didn't respond to the first one and I'm not responding to the ones I continuously keep getting. So, please stop sending them. I'm not interested nor is my family. It's junk mail I don't need.

Read full review of National Reply Center
View 0 more photos
Hide full review
ComplaintsBoard
A
3:45 pm EDT

National Reply Center complaint about seeing these in my mailbox all the time they are so relentless

Keep getting those in at least 4 times a month for over 3 years almost fell for it it's a shame how they focus on Senior Citizens that are on fixed income why would they want to rob innocent people of all they have this is just a waste of paper my mailman energy I hope they get caught soon I have a illness that one day hopefully not soon I will lose this battle and I am trying to find cheap insurance to buy but I don't know who to trust so my children won't have to struggle if they don't try and get you by mail they ring your phone off the hook from 7:30am till 9pm at night

Read full review of National Reply Center
View 0 more photos
Hide full review
ComplaintsBoard
T
5:14 pm EST

National Reply Center spam funeral expense coverage

This is a collection business to sell burial insurance. No insurance companies are listed because they sell your information to insurance companies. I'm a Funeral Director, don't respond to this mailing. If you want to take care of final expenses start with your local funeral home. We are the experts when it comes to death related issues. You have so many choices and your information is protected this way. DON'T RESPOND To ANY TYPE.OF DEATH INSURANCE OFFERS.

Read full review of National Reply Center
Hide full review
ComplaintsBoard
J
4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

National Reply Center 2018 benefit final expenses

This Card has been mailed directly to my home address now 4 times. I have completed this large Canary Yellow Card now twice, they also promise a free Wilmer gift card to the resident, to no avail, have I heard from this company about final expenses or how to get this state regulated program started. They promise 100% of all funeral expenses paid up to $35, 000 tax-free; regardless whether or not you have ever been turned down. Now What I would like to see happen in that my name and addressed PERMANENTLY removed from NATIONAL REPLY CENTER'S mailing list. I live in Oklahoma.

Read full review of National Reply Center and 1 comment
Hide full review
1 comment
Add a comment
D
D
duncan1745
, US
Jun 17, 2019 2:20 am EDT

I just opened similar card just now and thought I'd do a search on the NRC. Let me know if you ever get that Wal-mart card.

ComplaintsBoard
T
11:02 pm EDT

National Reply Center funeral expense benefit whole life insurance

Good evening,
Could I please be removed from your mailing list for the advertisement regarding funeral expenses pay up to $35, 000. My mother passed May 17, 2016. My other concern is to send this in a envelope stating free Walmart Gift Certificate To seniors ages 50 to 85l. This is very disturbing and I hope not to mislead our elderly.

Thanks,
TIM

Read full review of National Reply Center
View 0 more photos
Hide full review
ComplaintsBoard
D
11:18 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

National Reply Center - Unannounced home visit

About two months ago I sent in a post card as I was curious about the scam. I purposely wrote a fake phone number, expecting no reply - and no promised Walmart gift card. This company sent a man to my house unannounced. I was appalled. I kept my screen door locked as he repeatedly indicated that there was a package on my porch. I said OK and let it lay. My...

Read full review of National Reply Center and 4 comments
ComplaintsBoard
H
8:49 pm EST

National Reply Center Funeral cost coverage

I received this offer and filleditout and sent it out. A few days later a strange man came to my house with no advance notice, no phone call etc. He came right into my house, onto the back porch and knocked on the kitchen door. Stunned, I cautiously opened it. He was holding some papers and said that my phone was not working and he wanted to talk to me about the card I felled out! I quickly told him I didn't want to buy anything. He retreated back to his car saying that it didn't cost anything, so I said, well if it doesn't cost anything I might be interested. He kept going and got in his car and drove off! Very disturbing!

Read full review of National Reply Center
Hide full review
ComplaintsBoard
K
3:37 pm EDT

National Reply Center A 100% free funeral

The mailing is from “national reply center” addressed to me in new jersey and they had my name on the card inside in the greeting line, and the county was filled in with my county. The card said to fill out this “time sensitive” card regarding a 100% free funeral and it’s not government funds, and I "may qualify for the funeral advantage program that will pay your family in the event of your death an insurance cash benefit of up to $25, 000 tax free. " send it as soon as possible to receive our booklet on how it will work.

Enclosed a prepaid stamp enveloped and the one it was sent in have the same address (Except the one sent didn’t have the line… senior benefits dept, only the return envelop did) :

National response center
Senior benefits dept.
P. O. Box 161069
Atlanta, georgia [protected]

Front right bottom corner is a warning box: “warning: $2000 fine or 5 years imprisonment or both for any person obstructing the delivery of this letter. U. S. Mail ttt. 18. Code *not a government agency. ”

What made me suspicious of the letter was anything I get comes from either new jersey or washington dc, not atlanta, georgia.

Read full review of National Reply Center
Hide full review
ComplaintsBoard
U
6:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

National Reply Center Unwanted mail

I have asked to stop receiving the benefit update for Georgia residents
card. I do not want nor need this information. I think someone else may benefit from this information. PLEASE STOP sending this to me. Please remove my name and address from your mailing list. I am a senior, but
I do not want this information. This card has an attached card for prescription drug benefit information with it. Please do not send any more cards. Thank you for your time and attention.

Read full review of National Reply Center and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
JudyKunisch
Sebewaing, US
Nov 15, 2013 11:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

You sent Etta Kunisch information on a Supplement Death Benefit. I am her Daughter-in-law. And I wanted to let you know that she died over 24 years ago. So please remove her name from your mailing list. Thank you, Judy Kunisch

ComplaintsBoard
K
9:22 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

National Reply Center sending out mail on deceased people to family members when they have been dead 5 years.

i have been recieving mail about supplememnt your goverment death benefits for my father in law and my father in law has been dead for 5 years he died on fathers day and my husband was born on fathers day. But what makes this so interesting is my father in law never lived with me nor used my address for anything He lived next door to me. His daughter moived her family in and lived there ever since. I have been trying to get all the mail stoped but it seams the more I try the more I get. The hard part is I have been recieving mail since he has died and don't know what to do in order to get it to stop.. Thanks

Read full review of National Reply Center
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
11:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

National Reply Center - Unsolicited Mail

I continually receive a postcard from the National Reply Center, P. O. Box 46715, Greensboro, NC [protected], with regard to "Senior Final Expense Information, " telling me it is my "legal right as a United States taxpayer to receive all the information available" to help pay for my final expenses. They offer benefits of $2, 000, $5, 000, $10, 000 and $15...

Read full review of National Reply Center and 26 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

National Reply Center contacts

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with National Reply Center?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with National Reply Center Customer Service. Initial National Reply Center complaints should be directed to their team directly. You can find contact details for National Reply Center above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about National Reply Center. Discuss the issues you have had with National Reply Center and work with their customer service team to find a resolution.