National CPR Foundation
complaints

I still haven' t received my card in the mail .. test taken on August 20, 2023, transaction# 05E86582DD5717727 Invoice #4409835

It is now almost 2 months later and no card. That's ridicules, Where is it ? Your sight claims 24 hr. after payment about 1 week turnaround time

No Phone number listed on your sight ..I have tried to contact your 24 hr. customer service with no response back. I have used this sight before with no problems, But it's really gone downhill. Could you please send me my card I paid for.

I have called emailed and attempted to call National CPR Foundation no one emails or calls back. Now they have my $15 and I needed my card today and still do not have it. This is poor customer service bad. They send my husbands with my name on the envelope but I never received mine.

I WANT MY CARDS sent to me. I NEED these for work! They will not take the printout.

Or you can refund our money and my organization will not use your services.

Thank you

BLS I completed the module and test for a BLS renewal, paid and recieced a card. The BLS was stated as being compliant with the AHA and accepted everywhere. However it was not accepted at the job I'm starting holding up my start date. The company/foundation stated that they refunded me but I recieved nothing. I sent a message to them in regards and I was told that I was refunded via *** however I paid with my bank card and never gave my *** information.

I am unable to contact National CPR Foundation. The contact page on the website does no work, and there is no response when calling. On September 26, I completed a First Aid course. A Plastic card is supposed to be shipped and delivered in 1-2 weeks. After not receiving it for 1 month, I went on the website (https://www.nationalcprfoundation.com/support/) to try to resolve the issue there. However, I received an error. I tried multiple times on different devices, but I got the same error. I then called their phone number multiple times, but there was no response.

I paid for the class and tested but have not received my certification or refund. Also, I have not been able to contact any rep for the company. I submitted payment for the CPR class online Jan 22nd 2020, and took the class and tested the same day. I have not received the certification via email or hard copy mail to date. When I attempted to print online, I got an error message, several times. I managed to locate a phone number for the company but when I called, there was no voicemail, and no answer. I need this for work. If they cannot fulfill their commitment, I would like a refund so I can go to a reputable company.I can no longer delay this issue. Their customer service leave a lot to be desired.

The National CPR Foundation's website is misleading. The first aid courses do not meet OSHA, Defense, or Government standards. Upon looking at the National CPR Foundation's website I believed that the certifications the National CPR Foundation offered would meet the requirements needed to complete a Coast Guard license application. After completing a simple ten question test i found out I had passed. I expected more and more difficult questions. Because of the limited questions and the extremely easy nature of the test I became skeptical, I still went through and payed for my course which was a mistake. I still had questions about the veracity of the test and upon further research found out that indeed the implied claims of a valid OSHA approved certificate and an implied affiliation with The American Heart Association was untrue and based on information defining acceptable test on the OSHA's website. here is a link to that page. *** I admit I was all to ready to get an easy certification online, and without doing my due diligence I purchased the Class and Test for $14.95. I have looked for information on how to get a refund for a product I feel was badly misrepresented. I have included a picture of my billing statement.These are hard times for everyone. We shouldn't have to deal with things like this.