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National Camera Exchange

National Camera Exchange review: They don't honor their 30 day full refund policy

M
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7:53 pm UTC
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I ordrred 2 items but had to return them within 27 days, both were unused. Their online policy ststes a 30 day full refund policy but a day after receiving my items sandra called and told me they were imposing a 15% fee. So they could keep $147.50 of my "full refund price". So they lie and impose a verbal fee if you return online orders. Would caution anyone else from buying here unless you don't mind giving them money for nothing.

Update by 64markj

I ordered 2 items online but had to return them. II purchased on Nov 1st and Nov 2nd and returned them in 26 days and I paid for return shipping. A day after they receivec the (unsued) items Samdra called and ssad we are charging you a 15% "fee". So I lost $147.50 because they imposed a "fee" that they wanted to. Really bad company to buy from because tgey impose a fake verbal fee of you return items.

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