Nagpal and Sons review: Behavior

I am writing to formally raise a complaint regarding the inappropriate and unprofessional behavior of Mr. Sachet Nagpal from Nagpal and Sons towards my wife during a recent interaction. Such conduct is unacceptable and warrants immediate attention and corrective action.

Incident Details:
1. Unprofessional Behavior:
Mr. Nagpal displayed rude and disrespectful behavior towards my wife, which was entirely uncalled for and deeply upsetting.
2. Lack of Courtesy:
His demeanor and language were offensive and lacked the basic courtesy expected during professional and personal interactions.
3. Impact on Well-Being:
The incident caused significant emotional distress to my wife, and such behavior reflects poorly on the reputation of Nagpal and Sons.

Requested Actions:
1. Investigation:
Conduct a thorough investigation into the incident, including reviewing any available evidence or statements from those present.
2. Disciplinary Measures:
Take appropriate disciplinary action against Mr. Nagpal to ensure accountability and prevent such incidents in the future.
3. Assurance of Professionalism:
Reiterate company policies emphasizing respectful and professional conduct towards clients and customers.
4. Written Apology:
Request a written apology from Mr. Nagpal to address the distress caused and restore trust in the services of Nagpal and Sons.

Such behavior is unacceptable in any setting and must be addressed to uphold the standards of professionalism and respect. I trust that you will take this matter seriously and implement appropriate measures to resolve the issue.

Thank you for your attention to this matter. I look forward to your response and the steps taken to address this complaint.