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CB Unauthorized Charges Review of Mvq Travel Member (Todays Escape)
Mvq Travel Member (Todays Escape)

Mvq Travel Member (Todays Escape) review: Unauthorized debit card transactions 20

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5:07 am EST
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I set up my mothers bank debit card so that i would recieve a text message anytime a transaction is made using it. . . Well. . . While i was in walmart i recieved several back to back text messages of debits from privacy members ($29. 95) , plan plus ($14. 95) , savings 2go select (14. 95) , free credit report.com ($21. 90) , budget savers (24. 95) , and finally mvq travel member ($24. 95) . I immediately went online to investigate. I was horrified to find that apparently these "individual" companies have been charging these monthly fees to her card for months. I did my best to research these companies online and found that privacy matters, plan plus, savings 2go select & budget savers, were all located in the same place (2700 w. Plano pkwy, plano, tx [protected]) , but for each "individual company" there were different 800 numbers. The only one of these companies that were "clever enough" to not list corporate office information or even a customer service number so that they could be reached was mvq travel member; however, i do now that they are powered by membershipcenter.com, and of coarse they have no address or 800 number either. It's time that an example be made of these people. If anyone has any information about mvq or any of the other above companies please share it with me. I plan to contact my uncle in washington and find out what can be done in terms of a possible class action lawsuite.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

20 comments
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gg wilson
San Diego, US
Dec 30, 2009 12:02 am EST

An unauthorized payment charge to my banking account.

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hrwc
Ganado, US
Oct 04, 2012 7:57 am EDT

I had this happen to me recently, I had no idea who or what this was. they have taken hundreds of dollars out of my account over the course of the past several months/years, I was furious! I contacted my bank immediately - had a stop payment / block against this charge, they opened an investigation. I contacted them approx a week ago, my bank opened the investigation and credited every penny of the money these people took from me. I am so happy with my bank, and so sorry for all of you that this is happening to, or has happend to, I urge you all to contact you bank, have them investigate the source of the transactions.

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through no fraud of my own
Rossford, US
Apr 28, 2011 3:30 am EDT
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kwater, Please read my post above. There are some phone numbers you might try. Keep pestering your credit card people, as well. I did not give up. I kept asking to speak to supervisors and anyone in management. I wish there was a way to contact a government agency to stop these crooks. Good Luck, Judy

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kwater
, US
Apr 28, 2011 12:15 am EDT
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I haven't checked my account online in a while because I moved and didn't get internet yet. Apparently the same company getting all of you has been charging me for almost 2 years! I called my bank and they said they can't do anything about it! I don't know what to do about it. I called the number that was on the statement and got hung up on 5 times! This is horrible and I hope they get seriously taken down!

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pattypp
, US
Dec 20, 2010 6:44 pm EST

I just discovered two charges that have been recurring monthly on my mom's account since June - one for 'QVC At Home Rewards' and the other 'QVC Todaysescapes - each for $19.95!

The bank gave us the numbers to call them, and we called AtHomeRewards first at [protected]. The first woman I spoke with said my mom ordered something over the phone after seeing a tv commercial and that she agreed to this service! I assured the woman my mother did not and asked if they had anything signed from her or any proof of her signing up. The woman ("Serea") then offered a refund for December, and also suggested I talk to her supervisor to get the rest refunded. I told her I would like to do that.

Spoke to supervisor 'Chris' and not only did he say he could refund all the payments back to June, but also that he could do it for the 'Todaysescapes' charges too! (both companies are under the same umbrella) He said it would take 3-5 business days to show up back in my mom's account. He also closed both accounts with those companies.

We closed that card with the bank and they'll be issuing my mom a new card. I am hopeful we'll see the reimbursement of the $260 these two companies had taken (the guy sounded legitimate, interestingly.)

Anyway, just wanted to share my experience so far. FYI - the number the bank gave me for QVC-Todaysescapes is [protected], but we didn't have to call them because the guy at athomerewards said he'd take care of it.

we'll see ...

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maclau1
bellevue, US
Dec 17, 2010 2:50 pm EST
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My wife purchased a book from renown scam artist Kevin Trudeau and then returned it. Several arguments later, and we've noticed they've been taking money from our credit card. I am contacting the WA State AG today.

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maclau1
bellevue, US
Dec 17, 2010 2:49 pm EST
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My wife purchased a book from renown scam artists Kevin Trudeau then cancelled and returned the book. Several arguments later it turns out we are also getting billed by these folks. I am contacting the WA State AG today.

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Karen001
Fairfield, US
Dec 02, 2010 12:13 pm EST
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Thank you - will do!

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through no fraud of my own
Rossford, US
Dec 01, 2010 7:40 pm EST
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Karen001, call this number. [protected]. Keep emailing. As I wrote, I talked to at least 8 people and it was never the same number. Also, I received a response from the Ohio Attorney General.He is "looking into" my complaint. A representive of VISA called to tell me about "unusual actvity" on my card. Otherwise, I would have never noticed it.

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Karen001
Fairfield, US
Dec 01, 2010 4:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We were hit with a charge for $24.95 from Todays Escapes two days ago. See my separate complaint under "Karen001." The phone # listed by the bank was [protected].

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through no fraud of my own
Rossford, US
Nov 29, 2010 6:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Keep calling MVQ. There number is posted above. I ordered something from "Serengeti" but when I complained, I received no response. They can forget my business too. Actually, they got my name from Cold Water Creek. I guess it is best to buy locally and pay cash. Judy

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Kimberly Voss
Woodhull, US
Nov 29, 2010 4:22 pm EST

I am just mind blown by all of this! My husband and I have had charges to our acct also. We had ordered the books by Kevin Trudeau also and somehow "agreed" to the charges. This is just WRONG. How can they do this? I called the company and they said they would close the account. The account that we never knew we had... no refund though. I guess my next step is the Better Business Bureau.
The Vosses

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through no fraud of my own
Rossford, US
Oct 28, 2010 2:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had my cash refunded to my VISA, after talking to at least 6 different "managers." I notified the Attorney general of Ohio and received a response. They are looking into my complaint. In the mean time, I will never order anything on line. My Visa card number was also changed.

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Pam71
denver, US
Oct 27, 2010 5:49 am EDT

It just happened to me tonight! I called my bank and reported my card stolen! These guys need to be shut down and get this they want me them my bank statement, name, address, number & credit card number that was charged said no way my bank will fix everything! This is a scam!

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through no fraud of my own
Rossford, US
Oct 12, 2010 1:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was notified by a representative, from my VISA card, of "someone trying to enter $14.95" to my VISA account.
I have always paid my VISA balance off, so I did not notice the charges. VISA is kindly, sending instructions for investigating this "fraud."
AFter further investigation, I was told, I agreed to this charge when I ordered a "jumper" from Serengeti.
Finally, I spoke with "Kanaka" @ [protected] CT. She stated my CC would be refunded but for only 4 payments of $14.95.
I have charges on my VISA since April.
Emailing was fruitless. I received a response from "Brandon", who assured me, I agreed to this MVQ*TODAYSESCAPES, even though, I do not know what services, are provided, if any. He said he listen to my "taped" message. He declined a refund.
I do not travel, so I know this is a scam. Hopefully, this information will be helpful to some one.
I am thankful to VISA CC for their concern and vigilance, in this matter.
Judy Ann Opial

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Michelle Straube
Pittsburg, US
Sep 10, 2010 8:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On 9/10/10, I was reconciling my credit card statement and there was a charge of $14.95 by MVQ*TODAYSESCAPES! Thanks to all of your comments, I now know it is a scam and I am going to contact my CC company to have the charge removed! Thanks so much!

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big bob 119
, TZ
May 28, 2010 7:08 pm EDT

i hope this helps all these guy are working together
wc budget savers - MN - [protected]
MVQ privacym - CT - [protected]
MVQ travel member plus - CT - [protected]
i got a call from a scam artist or telemarketer and had mulltabul calls from these people they all seam to be based in Florida around fort lauderdale area, the latis guy's number is displayed as [protected] claimed to be HBH representative

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Sam Kentopian
Spring Grove, US
May 26, 2010 5:46 am EDT

I found the same charge ($19.95 for Todays Escapes) while reconciling my statement.

Since I do not do much business over the internet, I have tracked it back to a company my wife had placed an order with on 5/21/2010. I believe their web site has been compromised and credit card information stolen.

I have sent this information to the company (DHC Care) only to expect some form of excuse that their web site is secure and that this situation is entirely my fault.

I'm coming to the conclusion that it's well worth the few dollars more to buy retail, at a store, then over the internet or phone.

My opinion, of course...

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Jjai
, US
May 05, 2010 6:32 pm EDT

Apparently this is a common scam. I live with my aunt and she had a charge from MVQ as well as a charge from VALUE PLUS MONTHLY on her Amex. When you call the number listed for MVQ it lists a bogus website to visit for cancellation. The site doesn't exist. When I investigated a bit further she explained how she believed the charges got on her card. She called and ordered books that she saw on TV, "Free Money" and "Debt Cure$", both by Kevin Trudeau. The operator that took her order kept asking her to sign up for other things over and over again and she said no to them, but thinks she "might" have said yes to a few. If you're curious about Mr. Trudeau and his books, you might find this site interesting: http://www.consumeraffairs.com/health/trudeau.html

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debbeid
Baltimore, US
Feb 12, 2010 8:10 pm EST

I also had charges from mvq I have there phone number It is on my mothers checking account. The number is [protected]. They are asking for a credit card number to investigate because they can't find the account by phone number or name. I won't give them my credit card number so they want me to fax a statement showing they took money from the checking account and then they will reimburse her.The fax # is [protected]. If you get any other info please e-mail me and let me know. Thank You

Lee9822480@comcast.net

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